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Koons Volvo Cars White Marsh

White Marsh, MD

4.3
240 Reviews

5395 Nottingham Drive

White Marsh, MD

21162

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Showing 240 reviews

June 15, 2023

I always have my 2005 XC70 serviced here and I'm always pleased! Great work, professional services. Highly recommended. More

by hp2970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
Jun 15, 2023 -

Koons Volvo Cars White Marsh responded

We're delighted to hear that you've been consistently pleased with the service here at Koons Volvo White Marsh! Thank you for taking the time to recommend us and for choosing us as your trusted provider for maintaining your Volvo XC70. We appreciate your support and look forward to continuing to provide you with great work and professional services in the future.

June 05, 2023

The service was excellent and all went well. Great car wash at the end I will be back More

by Charles cmer311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan McMillen
Jun 06, 2023 -

Koons Volvo Cars White Marsh responded

We would love to have you back, Charles! Thanks for sharing your experience with Koons Volvo White Marsh. Our team is always happy to ensure your car runs smoothly and gets a fresh wash after service. Until next time, take care!

May 12, 2023

Charlie was,very kind and helped me find your shop He made sure the work was done properly He had an assistant to help when he went to class The assistant helped me use my cars GPS to find my way hom More

by wilhelminalnutter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie and his assistant
May 15, 2023 -

Koons Volvo Cars White Marsh responded

We're grateful for your feedback, and we're delighted to hear that Charlie and his assistant provided you with excellent service here at Koons Volvo White Marsh. We appreciate your support and hope to assist you again in the future! Have a great rest of your day!

April 19, 2023

I purchased a new S90 from outside the state. The service was exceptional, from the first conversation with Rob McGuinness through picking up the vehicle 6 days later. Koons made it easy to work More

by William Sukovich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob McGuinness, Claron Etherly
Apr 20, 2023 -

Koons Volvo Cars White Marsh responded

William, when we see words like this, we know we're doing things right at Koons Volvo White Marsh! We're elated that Rob could make your entire experience a smooth success. Please let us know if there's anything else we can do for you. Enjoy your new Volvo S90!

March 09, 2023

We recently purchased our first Volvo. Our experience was seamless. David was great! Friendly and knowledgeable. All around a good experience. More

by PeteG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Stahl
Mar 10, 2023 -

Koons Volvo Cars White Marsh responded

Welcome to the Koons Volvo White Marsh family, Pete! Thank you for sharing this positive feedback about your experience with David and the team!

March 05, 2023

Pleasant friendly clean understanding concern thoughtful neat timely knowledgeable upfront well-being Pleasant well spoken More

by Teddy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claron Etherly
Mar 06, 2023 -

Koons Volvo Cars White Marsh responded

Teddy, thank you for the review! We are so glad to hear that you had a successful experience working with the Koons Volvo White Marsh team. Drive safely, and we hope to see you again down the road!

March 02, 2023

Kevin was excellent. He was able to give me details answers and explanations on all my questions regarding the RAV4 purchase. More

by odeikumi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin
Mar 03, 2023 -

Koons Volvo Cars White Marsh responded

We're overjoyed Kevin provided thorough and informative communication in regard to your purchase! From all of us at Koons Volvo White Marsh, enjoy your new ride!

Mar 06, 2023 -

odeikumi responded

Thank you all and special thanks for Kevin

February 27, 2023

My experience was exceptional from the ease of making an appointment to arriving at the dealership where Larry Bond, Jr. Checked my vehicle in. This dealership is clean, well appointed and organized and un More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond, Jr
Feb 28, 2023 -

Koons Volvo Cars White Marsh responded

Thank you for the review! We are thrilled to hear that you had such a successful service experience working with Larry and the Koons Volvo White Marsh team. Drive safely, and we hope to see you back again down the road!

February 17, 2023

Great service. They got me set up with a rental vehicle till my car was ready. A friendly, respectful young man drove me to pick up the rental car. Larry made su More

by MaryE.7910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
Feb 19, 2023 -

Koons Volvo Cars White Marsh responded

Thank you so much for stopping by to review Koons Volvo White Marsh! Larry and the team will definitely appreciate your shoutout to their quality care. Have a great day, Mary!

February 16, 2023

We were impressed by the professional and friendly care when we took our vehicle in for a repair overlooked by the Volvo dealership closer to us. It was a hike to travel over an hour, but it was worth it w More

by Vcleitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department. Casey and a technician
Feb 16, 2023 -

Koons Volvo Cars White Marsh responded

Thank you for this fantastic review of Koons Volvo White Marsh! We are thrilled to hear that we surpassed your expectations. We wish you many safe travels ahead!

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