Koons Ford of Annapolis - Service Center

I've been to several dealerships in my lifetime, Mike T is the best Service Mgr, I've experienced in all of the dealer's that I've been too. Keep up the good work Mike, see ya next-time. is the best Service Mgr, I've experienced in all of the dealer's that I've been too. Keep up the good work Mike, see ya next-time. More

Ron and Earl provided me excellent customer service. I can’t wait to get my Bronco from you when the slots open up. Joe Stern I can’t wait to get my Bronco from you when the slots open up. Joe Stern More

Very personable and friendly when it came to bringing my vehicle in for warranty work. They were on top of the issue and kept me in the loop. I felt my vehicle was in good hands with them. Earl Mosby was gr vehicle in for warranty work. They were on top of the issue and kept me in the loop. I felt my vehicle was in good hands with them. Earl Mosby was great to work with and was quick to help. More

Appreciated all the help from Pauline and Earl for all there help in speeding up parts necessary for my car. there help in speeding up parts necessary for my car. More

Drop off was quick and easy, picking up was fast. A loaner vehicle was available A loaner vehicle was available More

I agree with reviews from previous clients, Great service, great staff, speedy service, didn't have to make an appointment and very pleased with my advisor I forgot his name. that's why I keep coming service, great staff, speedy service, didn't have to make an appointment and very pleased with my advisor I forgot his name. that's why I keep coming back. More

My dealership and Mike Teas has alway help me and car to stay safe in order to travel stay safe in order to travel More

Another wonderful experience at Koons Ford. Everyone is friendly and eager to help. Mike Treas gets me taken care of right away with a good price! Everyone is friendly and eager to help. Mike Treas gets me taken care of right away with a good price! More

They don't over promise. The car is clean when you pick it up. No sign of grease. The car is clean when you pick it up. No sign of grease. More

I had a problem from the very beginning. As soon as leaving the dealership after purchasing my vehicle its been nothing short of a hassle. My car is not even 2 years old yet and it had to g As soon as leaving the dealership after purchasing my vehicle its been nothing short of a hassle. My car is not even 2 years old yet and it had to go in the shop 4 times already For 4 seperate issues. One of The Times that I took it to the dealership I had to take it back 3 times correct their mistake. More