Back

Koons Ford of Annapolis - Service Center

Annapolis, MD

4.4
951 Reviews

951 Reviews of Koons Ford of Annapolis - Service Center

Sort by
December 22, 2022

Mike Treat is a great service Tech. He has been looking after my cars for years. More

by rfdavis458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2022

I always have my cars serviced by Koons Ford Lincoln of Annapolis. The staff is friendly and helpful. More

by CATHYANNHUMPHREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kegley
December 21, 2022

Frankly, the service department is a big reason why I buy cars at Koons Ford Annapolis. They do good work at a reasonable price. Sometimes the service guys are a bit surly but I don’t care about that becau More

by FONTANEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlita Hearn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kegley
December 20, 2022

Have used them exclusively for my Ford service. I have 225,000 miles on my 2012 Fusion and it has rarely needed emergency service. I had a bearing fail and Mike worked me in and resolved the issu More

by kathleen_makowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2022

Got me in quickly and out faster than anticipated. Appreciate the teams great customer service More

by SAIRMFO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darian Brewer
December 20, 2022

Service and communication was great! ! Had no issues at all and it was nice to jump in my SUV and head home right after. More

by Jeffboynu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kegley
December 20, 2022

Service for our 2010 Ford Expedition is top shelf -- fast and easy. Thank you, Mike Treas! More

by gtiortel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2022

Pick up and delivery drivers were terrific! 50k tune up took a l;long time More

by KEN.PIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2022

Everyone at Koons is wonderful! They treat us like family. I highly recommend you go there for any of your car needs. More

by LUBBEFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Zavala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2022

Everyone at Coons that I dealt with, we're very courteous and helpful. Got my truck done in no time. Thanks guys and gals. More

by Daveo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Greenlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Schneider
...
81
...