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Koons Ford of Annapolis - Service Center

Annapolis, MD

4.4
951 Reviews

951 Reviews of Koons Ford of Annapolis - Service Center

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December 29, 2022

Mike Treas and the service team did a nice job servicing my 2015 F250. Thank you. More

by dwlauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2022

I've been shopping there since 1999 and quite simply don't trust anyone else to take care of me, period! My bronco sport which I'm crazy about is my 7th vehicle I've purchased there and I ain't done yet More

by MOLUCCAN_17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Zavala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Matson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darian Brewer, John Perry, Andrew Schneider, Mike Kegley
December 29, 2022

Every thing was fine until the final bill was presented almost double the 59.95 price advertised for the works. Things like this have frequent customers going to other companies. More

by gnrma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Pringle
December 28, 2022

Fast, efficient, and excellent service. I have kept my Navigator for more than 15 years and it is still well-maintained, thanks to you. More

by David Barnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2022

my engine needed to be replaced. YIKES with 46000 miles on my car. It was a manu flaw but even so Ford didn’t cover it. Koons seems to have done a good job. the car runs fine. One re More

by jsgrudzinskas
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Matson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Perry
December 27, 2022

All but two of my Explorers since they were introduced in the early '90s came from Koons. Service on all of the vehicles was done at Koons. The only reason I didn't buy the other two there was they couldn't More

by RCSCHAEF57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2022

The service was great because they provided all of the necessary needs in a timely manner. More

by Eric Hofmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2022

Very efficient service by the check in staff Mike Tress. He was the only one on staff and did a great job with the long line of cars More

by liz.clarke.md
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2022

I always go to Koons for car purchases and tuneup very satisfied with Mike Teas help More

by BLUEMOUSE1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2022

Mike Treas is always very responsive and explains requirements well. Service effective and as estimated. More

by MAKUKURUGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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