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Koons Ford of Annapolis - Service Center

Annapolis, MD

4.4
1,053 Reviews

1,053 Reviews of Koons Ford of Annapolis - Service Center

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April 24, 2025

Marty is the consummate professional. Responsive and Friendly and Painless. Highly recommend Marty and Koons Ford Annapolis Service. More

by roscoetarnove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Horner (Marty)
April 24, 2025

Service performed well. Rep showed me how to qualify for discount I was not aware of. More

by JIM170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
April 22, 2025

Mike Treas is a terrific service advisor! Personable, knowledgeable and top-notch communicator. Absolutely great service! More

by JACKMORKAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2025

Mike Tres is simply the best. Knowledgeable, efficient and a super nice guy. I wouldnt go anywhere else! More

by HILTABIDLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

Mike is a great service tech. Knows his stuff and can help with just about any issue. He keeps us appraised of repair status and we don't see any surprises when we get our bill. More

by GerryE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

all service experiences are always very plesant and faily priced. and on time and well informed More

by PETE36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Matson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BOBBY BAKER
April 19, 2025

Very helpful service tech, very prompt service, very honest advice - I had requested new brake pads, but they told me that I didn’t need them yet. More

by DOUGANNOPT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb frank-warren
April 19, 2025

This dealership is the best. They are so considerate. They arranged Valet pickup and it was just wonderful. I will always use this dealership to purchase and service my vehicl More

by QWEENIE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula
April 17, 2025

Mike Treas was especially helpful by quickly scheduling my MKX on 17 Mar 25 for the purchase of a new tire and installation. Mike has always been very reliable, and has helped me through resolving many ve More

by CHETTGENBOT4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula in scheduling - Very good, nice communication & follow up
April 15, 2025

My warranty ran out and my rep was able to get me a discount on what I had done. Plus he is always very polite More

by SLLEIGHTON0
Recommend Dealer
Yes
Employees Worked With
Michael Matson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
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