Back

Koons Ford of Annapolis - Service Center

Annapolis, MD

4.4
1,068 Reviews

1,068 Reviews of Koons Ford of Annapolis - Service Center

Sort by
May 19, 2025

Mr. Treas is the best. Very professional and friendly. Great communication of service times and prices. Been taking my F150 here for years and I am extremely pleased with the service every time. Also th More

by madmac37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Alex is very good, and we are grateful he is our advisor. He kept us apprised of our repair every step of the way. More

by MCAULEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrick Tolliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
May 16, 2025

The request was repair the rear brakes and confirm that the front brakes were okay. The car was completed in n a reasonable amount of time and returned functioning properly. This was another great servic More

by RCMSAILS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure & Not listed
May 15, 2025

Amazing staff in the Toyota mobility department led by Mr Baker. Hannah super helpful and and maintenance man was super informative and awesome! Overall great experience and an amazing team. Could not be More

by jbt4242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Baker
May 14, 2025

Great staff, attentive to customers request. I would recommend this dealership. Dealership very clean, service waiting room very comfortable. More

by havefaith861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

I've had great experiences taking my vehicles to this dealership for service and plan to continue. More

by GREG.JELLICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

I use this dealership for most of my maintenance needs. They offered and provided pick up and drop off service for my vehicle. More

by MJPRIV00
Recommend Dealer
Yes
Employees Worked With
Michael Matson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

Mike Treas is great! ... Always. I bring in two aging Fords for him to care for. When leaving I am always confident that I am leaving with a safe and sound vehicle. More

by MATTMCGOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

Koons Ford Annapolis has always treated me well. They communicate well, they fixed my car in a timely manner and they even cleaned it! I will definitely return for service and to buy my next car the More

by JPOWELL21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Zavala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Matson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty in service is awesome!
May 10, 2025

Excellent service every visit. I don’t know her name but the woman working in the waiting area a gem! More

by JENAI.WILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...