Koons Ford of Annapolis - Service Center

Communication is the worst! ! U make an appointment only to be left sitting for hours. ! U make an appointment only to be left sitting for hours. More

Hannah Goldbeck in the Mobility Department was the best. Professional, courteous, and communicative. Earned a customer for life. Professional, courteous, and communicative. Earned a customer for life. More

Mike did a terrific job - work was completed in a timely fashion and he provided accurate and easily digestible updates. fashion and he provided accurate and easily digestible updates. More

Marty is the consummate professional. Responsive and Friendly and Painless. Highly recommend Marty and Koons Ford Annapolis Service. Responsive and Friendly and Painless. Highly recommend Marty and Koons Ford Annapolis Service. More

Service performed well. Rep showed me how to qualify for discount I was not aware of. Rep showed me how to qualify for discount I was not aware of. More

Mike Treas is a terrific service advisor! Personable, knowledgeable and top-notch communicator. Absolutely great service! Personable, knowledgeable and top-notch communicator. Absolutely great service! More

Mike Tres is simply the best. Knowledgeable, efficient and a super nice guy. I wouldnt go anywhere else! Knowledgeable, efficient and a super nice guy. I wouldnt go anywhere else! More

Mike is a great service tech. Knows his stuff and can help with just about any issue. He keeps us appraised of repair status and we don't see any surprises when we get our bill. Knows his stuff and can help with just about any issue. He keeps us appraised of repair status and we don't see any surprises when we get our bill. More

all service experiences are always very plesant and faily priced. and on time and well informed faily priced. and on time and well informed More

Very helpful service tech, very prompt service, very honest advice - I had requested new brake pads, but they told me that I didn’t need them yet. honest advice - I had requested new brake pads, but they told me that I didn’t need them yet. More