Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Koons Ford of Annapolis
Annapolis, MD
1,855 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,855 reviews
April 29, 2026
Strong experience overall, team was helpful and organized, only minor improvements needed for perfect service. organized, only minor improvements needed for perfect service. More
by Friend
Verified CustomerEmployees Worked With
April 29, 2026
This service department accommodated me for a recall service when I came at lunchtime and most of there staff was on break service when I came at lunchtime and most of there staff was on break More
by mtsm_peake
April 28, 2026
Outstanding and very helpful. Working with Phat was a very good experience he help me get as much as I put on my trade-in. I do think the finance officer could have got me a bette Working with Phat was a very good experience he help me get as much as I put on my trade-in. I do think the finance officer could have got me a better deal on interest rates. But overall, I was very happy More
by d.weaver7
April 24, 2026
Easy update of software recall. No issues. Even corrected another recall I was unaware of. Thank you! No issues. Even corrected another recall I was unaware of. Thank you! More
by keith.joyce70
April 24, 2026
Chuck was great. Made process simple & easy. Very quick in and out once decided on a vehicle Made process simple & easy. Very quick in and out once decided on a vehicle More
by Josh
Employees Worked With
April 24, 2026
Will do business in the future great experience thank you very much beyond my expectations very much beyond my expectations More
by JAMESKALIL1234
April 23, 2026
Prompt and courteous service. I have both my Ford F150 and my wife’s Lincoln serviced here. I have both my Ford F150 and my wife’s Lincoln serviced here. More
by EZRDR84
Employees Worked With
April 22, 2026
I appreciate the timeliness in which the work was completed. Now I am waiting for the parts to come in. completed. Now I am waiting for the parts to come in. More
by JDEVORE1
Employees Worked With
