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Koons Ford of Annapolis
Annapolis, MD
1,518 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,518 reviews
December 16, 2022
Everyone is always respectful and kind. I would always refer them to others.Your work is always right the first time. I would always refer them to others.Your work is always right the first time. More
by lady0731
Verified Customer
December 16, 2022
I am sorry to report that my SUV stop working this morning. I drove it and after pulling into a residential garage and turning it off for 5 minutes, it would not start up again. I called the Annapoli morning. I drove it and after pulling into a residential garage and turning it off for 5 minutes, it would not start up again. I called the Annapolis Store maintenance where I had over $3900.00 worth of work done, less than one day, and they sent a road serve truck. He turned the key a couple time and it started so, I drove back to the service department at Ford on Riva road.. As I was driving all the dashboard indicators start and dropped. They did not register anymore. After I pulled up to the service door and did not turn off the key for fear of not starting up again. But, I tried to put in reverse gear to move back, it would not go into gear, at all. Not to back up or drive. I left it there with Mike Treas with the info. Also, I noticed the hood was not down tight and I tried to close it. I opened and lift it and found a transmission container under the hood on the right side laying down. More
by cabneycarter
Employees Worked With
December 16, 2022
Mike Treas 5 Stars, going to him since 2013, always gets the job done. GIVE HIM A BOUNS the job done. GIVE HIM A BOUNS More
by jandnhelsel
Employees Worked With
December 15, 2022
Mike is very professional and gets the work completed timely. Good follow-up and is attentive to the customer's needs. Gives you a good and accurate assessment of the vehicle being serviced. timely. Good follow-up and is attentive to the customer's needs. Gives you a good and accurate assessment of the vehicle being serviced. More
by RIEK
Employees Worked With
December 15, 2022
As a frequent and regular customer, as long as I am dealing with Earl, everything always goes as planned!! dealing with Earl, everything always goes as planned!! More
by SMCRADLIN
December 15, 2022
I am thankful for the help and concern for my ancient ford SUV. Also, for Mike Treas who will see through to replacing the license plate bracket that was broken during the work in the shop. ford SUV. Also, for Mike Treas who will see through to replacing the license plate bracket that was broken during the work in the shop. More
by cabneycarter
Employees Worked With
December 15, 2022
They took my car in as scheduled, made the recall repair and called me as soon as it was completed and ready for pick up. Friendly, efficient and done earlier than stated. and called me as soon as it was completed and ready for pick up. Friendly, efficient and done earlier than stated. More
by lamcsr60
Employees Worked With
Andrew Schneider
