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Koons Ford of Annapolis

Annapolis, MD

4.5
1,901 Reviews
Proudly Serving Our Community Since 1969. Everyone at the Koons Ford store and the Koons family want to very simply just say thank you. We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self. The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle. While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service. -Joe Koons
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2540 Riva Road

Annapolis, MD

21401

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Showing 1,901 reviews

September 16, 2023

She was very helpful and answered all my questions. I will diffinitly reach out to her with any concerns More

by RDRUTH
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Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charlita Hearn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2023

what I expected. Wish the snack bar had more selection. Coffee was good. Server was friendly. More

by OBX228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2023

Charlita was excellent. Friendly and reliable and knowledgeable. The entire staff was very professional from start to finish. They made the car buying process quick easy and More

by bcdennstaedt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlita Hearn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2023

I don't want to fill this out, but apparently there's a fifteen word minimum. More

by BLAKECRAMER
Recommend Dealer
Yes
Employees Worked With
Charlita Hearn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2023

Did not deal directly with the service department so I cannot rate an individual there. More

by ASTROBAKER
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Hanna Goldbeck
September 13, 2023

Excellent service department. My service manager Mike Treas is the best! He’s the reason I keep coming back to this dealership. More

by KELLEY71162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2023

The customer service and communication in regards to the progress of my vehicle repair was much appreciated. More

by NATHAN.GROSS319
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kegley, Zachary Hall
September 11, 2023

OUTSTANDING SERVICE AND EMPLOYEES! EVERY TIME I BRING MY VEHICLE IN IT'S ALWAYS A PLEASURE DEALING SUCH AN AWESOME TEAM More

by JCOLARUSSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Matson, Steven Taylor-Watts
September 09, 2023

Would be better with the ability to pick up and drop off vehicle at my home or work More

by CANDELLA66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2023

Very courteous And knowledgeable. Our coverage is done but may go back time to time. More

by BARBRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Mosby
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Matson, Andrew Schneider, Mike Kegley, Steven Taylor-Watts, Bruce Pringle, Zachary Hall
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