Koons Ford of Annapolis

I bought my car 8 months ago from Brandon, and he’s still been great about following up to check on me and help schedule my service appointments. Brandon and Jordan made the whole process super easy, and I’l been great about following up to check on me and help schedule my service appointments. Brandon and Jordan made the whole process super easy, and I’ll definitely keep buying and servicing my vehicles here! More

Brandon and jordan helped make my service appointment very easy recommends these two gentlemen they were awesome along all of the other sales men at koons very easy recommends these two gentlemen they were awesome along all of the other sales men at koons More

My expectations were met from the moment I inquired about a specific vehicle. No wasted time from start to finish. Ultimately a pleasant experience. a specific vehicle. No wasted time from start to finish. Ultimately a pleasant experience. More

Excellent service department professional, efficient, and always attentive to customer needs. Mike was great from start to finish and provided detailed information on everything the car needed. and always attentive to customer needs. Mike was great from start to finish and provided detailed information on everything the car needed. More

I have been fortunate to only have 2 issues that made me require using the service center, both were battery issues, I needed a tow and used the Lincoln app, which secured my vehicle gave me confidence in T require using the service center, both were battery issues, I needed a tow and used the Lincoln app, which secured my vehicle gave me confidence in The Who when and where of my vehicles care once picked up and delivered. More

Marty Horner and his team could have made the service recalls on my fleet vehicles any easier. recalls on my fleet vehicles any easier. More

What a great first-time experience with Koons Ford Annapolis! Everyone was very kind and helpful! My Sales Consultant, Chris Dugovich, was very knowledgeable and made the entire purchase memorable! Annapolis! Everyone was very kind and helpful! My Sales Consultant, Chris Dugovich, was very knowledgeable and made the entire purchase memorable! Thank you All and continued success! More

If you need a car, go see Chuck Greenlee at Koons Ford of Annapolis! He is the best! He was attentive and really listened to what I was trying to find. Really went the extra mile to make sure I got exactl Annapolis! He is the best! He was attentive and really listened to what I was trying to find. Really went the extra mile to make sure I got exactly what I wanted. Definitely a 5 star experience! More

True pleasure dealing with them. I dreaded have to look for a new vehicle. They had the truck I wanted and made the experience fast and efficient. Brandon was a true pleasure to work I dreaded have to look for a new vehicle. They had the truck I wanted and made the experience fast and efficient. Brandon was a true pleasure to work with. More

We had a terrible experience within days of having our SUV serviced at Koons Ford of Annapolis. We scheduled the 150k mile service. After the initial inspection we were told the SUV only needed the Works SUV serviced at Koons Ford of Annapolis. We scheduled the 150k mile service. After the initial inspection we were told the SUV only needed the Works package and a fuel injection cleaning; which we agreed to getting. Within days of having the services completed the SUV had a catastrophic malfunction, in the areas that were serviced, resulting in a serious incident. We’ve reached out to Koons Ford on four separate occasions and have not received a response. Not the service and non-response we expected. More