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Koons Ford of Annapolis
Annapolis, MD
1,421 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,421 reviews
January 22, 2025
Charlita really went above and beyond to locate the truck I had built online but locating a few at local dealers I had built online but locating a few at local dealers More
by srufo1957
Verified Customer
January 19, 2025
Appointments made in timely manner. Service department responds quickly to phone calls. Mike is very good at explaining what needs to be done and what the cost will be. Service department responds quickly to phone calls. Mike is very good at explaining what needs to be done and what the cost will be. More
by SHIRL.DENN
Employees Worked With
January 17, 2025
The service was good i arrived early for my appt. And was seen to my surprise wveryone was professional. Michael took excellent care of my automobile. I look forward to continued Business with Koons And was seen to my surprise wveryone was professional. Michael took excellent care of my automobile. I look forward to continued Business with Koons More
by ewlibra1018
Employees Worked With
January 16, 2025
Is the best dealer on the area The costumer attention And car services And waiting area is very good And car services And waiting area is very good More
by ODIRSOTO
January 15, 2025
I generally do not like going to dealerships for service but thanks to Mike I had a good experience so I plan to return. but thanks to Mike I had a good experience so I plan to return. More
by jackson.rj96
Employees Worked With
January 15, 2025
The team is always thorough and works quickly to get me back in my car. back in my car. More
by JENNMARIE924
January 14, 2025
Great service Great team Purchased three cars in 6 months Derrick you are the best months Derrick you are the best More
by Louis Bryan
January 13, 2025
This was the 2nd Lincoln we have purchased from Koons/Annapolis in the past few years. We purchased the 2nd in part based on the service we receive from Earl on the first Lincoln we purchased. De Koons/Annapolis in the past few years. We purchased the 2nd in part based on the service we receive from Earl on the first Lincoln we purchased. Dealing with Chuck on our recent purchase was just as productive. I am a long time Lincoln owner and have trust in the brand. More
by kim_leahy
Employees Worked With
January 12, 2025
The staff was pleasant to work with and were very timely in updating me on repair progress. I only have good things to say about Koonz service dept. in updating me on repair progress. I only have good things to say about Koonz service dept. More
by rwoy
