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Koons Ford of Annapolis

Annapolis, MD

4.5
1,520 Reviews
Proudly Serving Our Community Since 1969. Everyone at the Koons Ford store and the Koons family want to very simply just say thank you. We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self. The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle. While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service. -Joe Koons
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2540 Riva Road

Annapolis, MD

21401

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Showing 1,520 reviews

April 26, 2025

Communication is the worst! ! U make an appointment only to be left sitting for hours. More

by ELECTRICGT
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Caleb
April 26, 2025

Mike did a terrific job - work was completed in a timely fashion and he provided accurate and easily digestible updates. More

by my first suby!
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Marty is the consummate professional. Responsive and Friendly and Painless. Highly recommend Marty and Koons Ford Annapolis Service. More

by roscoetarnove
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Recommend Dealer
Yes
Employees Worked With
Carl Horner (Marty)
April 24, 2025

Service performed well. Rep showed me how to qualify for discount I was not aware of. More

by JIM170
Service Price Transparency
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Yes
Employees Worked With
Alex
April 24, 2025

I The salesmen, Evan and Nathan, were very patient and very thorough to make sure all our questions and concerns were addressed. By-the-by, we bought a Lincoln vice a Ford. More

by CHASRAD
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Recommend Dealer
Yes
Employees Worked With
Dave Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan O'Dell and Nathan Gray
April 24, 2025

Randy was prompt, understanding and met the needs of our organization in purchasing a 15 passenger van. He accommodated my requests and went the extra mile to make sure we were able to make things happen! More

by DIANE LANE
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Randy Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry in financing
April 22, 2025

Mike Treas is a terrific service advisor! Personable, knowledgeable and top-notch communicator. Absolutely great service! More

by JACKMORKAN1
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2025

Mike Tres is simply the best. Knowledgeable, efficient and a super nice guy. I wouldnt go anywhere else! More

by HILTABIDLE
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2025

Derrick is wonderfull . He told us anytime we had questions about our Mustang to feel free to call him. More

by JOEPAT10
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Darrick Tolliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

Brandon did a great job with showing the vehicle and keeping in touch. However, there was a bit of confusion regarding what I owed, because they forgot to add in the extended warranty. I told them tat More

by sean.sawka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Ballard
4.0
This rating includes all reviews, with more weight given to recent reviews.
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