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Koons Ford of Annapolis
Annapolis, MD
1,350 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,350 reviews
November 21, 2024
Mike is always so helpful. He always offers us good advice and doesn’t try to rip us off He always offers us good advice and doesn’t try to rip us off More
by NLDONEGAN
Verified CustomerEmployees Worked With
November 19, 2024
Mike Treas has made sure our Mustang remains in top working condition. Service has been excellent. working condition. Service has been excellent. More
by MELECH1
Employees Worked With
November 17, 2024
The Staff and service was great with keeping me informed with everything that was going on with each step of the service that was provided. with everything that was going on with each step of the service that was provided. More
by ms.cobyco
November 15, 2024
Koons Annapolis has again delivered 100% of my service and maintenance needs. Mike Treas is the best at ensuring I am treated with respect and that everything stays on schedule. and maintenance needs. Mike Treas is the best at ensuring I am treated with respect and that everything stays on schedule. More
by MARRIOTT259
Employees Worked With
November 14, 2024
They diagnosed and fixed the issue when the check engine light came on. Though we all want things done the same day, the time it took to fix it wasn't unreasonable. Mike T is always very helpful and stays light came on. Though we all want things done the same day, the time it took to fix it wasn't unreasonable. Mike T is always very helpful and stays in touch with the details for the fixes and costs. More
by BADGER7TOO
Employees Worked With
November 13, 2024
Love my service here with the Koon's team. Starting with service dept., Earl is awesome and takes absolutely great care of us (both me and my wife) who both have vehicles serviced here over th Starting with service dept., Earl is awesome and takes absolutely great care of us (both me and my wife) who both have vehicles serviced here over the last 6 years. Earl and team are always professional, and Earl makes us feel really comfortable with his knowledge, experience and great customer service. Like it so much, we purchased another vehicle with them directly. From which we had a wonderful recent customer experience with the sales team (Charlita and Darrick), who both partnered n guiding us toward our new Nautilus purchase. Man, they were so knowledgeable about the vehicles and made it hassle free and a very enjoyable experience. We only went in to gather information to compare against another brand, but walked out with the car of our dreams. Terri in finance was great also. Thank you all for what you do and how you do it. Highly recommend people stop in and let them take care of you, you won't be regret it! ~JC More
by johnnycorey42
November 13, 2024
Everything went smoothly until the final delivery. After everything. Was complete, it took much too long to get delivery. The people were all great. After everything. Was complete, it took much too long to get delivery. The people were all great. More
by garyrein8
Employees Worked With
November 12, 2024
The Dealership was great! and I have recommended it to several of my friends and family members. and I have recommended it to several of my friends and family members. More
by ms.cobyco
