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Klamath Falls Toyota - Service Center

Klamath Falls, OR

4.6
331 Reviews

331 Reviews of Klamath Falls Toyota - Service Center

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November 13, 2023

They made our transaction smooth and convenient. The delivery driver was fantastic. Thank you again. More

by luke32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Klamath Falls Toyota responded

Luke, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 11, 2023

They are always kind and dependable. They do great work and provide all the services I need. More

by tori1009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2023 -

Klamath Falls Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 10, 2022

There is one reason why I keep coming back to lithia Toyota--Daniel Bridgeman. Daniel listens to what I want, makes recommendations based on professional evaluation, and takes personal care of all my au More

by Lucas Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bridgeman
Oct 12, 2022 -

Klamath Falls Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Lithia Toyota of Klamath Falls Team

September 10, 2022

I walked in stating that I owe the staff an apology because the day before while confirming this appointment I expressed that I believed I was being overcharged for work I did not understand so I neede More

by oldcountrylawyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Klamath Falls Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Lithia Toyota of Klamath Falls Team

June 24, 2022

Excellent customer service! Came into service my 2021 Tundra, saw the car I wanted, answered all question and took a test drive. Had me out the door with my new Corolla SE hatc More

by Dmhighlife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis
Jun 28, 2022 -

Klamath Falls Toyota responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Lithia Toyota of Klamath Falls Team

April 28, 2022

The service department of this dealership makes car maintenance a pleasure, not something I would necessarily have expected, based on an earlier experience of auto repair in Klamath Falls a long time a More

by Long-distance customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bridgeman
November 24, 2021

Even though they were very busy, I still got my Toyota service in about an hour. The waiting room is warm and they have coffee so I'm happy! More

by tardcats4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Funk
Nov 29, 2021 -

Klamath Falls Toyota responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Lithia Toyota of Klamath Falls Team

October 13, 2021

Made a appointment for service online and was told the appointment was worthless. Why do you have that option on the web site. Time to fix it! Thanks for the service department to get my truck done fast More

by Ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Klamath Falls Toyota responded

Thank you for the feedback! We are happy to hear about your positive experience at Lithia Toyota of Klamath Falls, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Lithia Toyota of Klamath Falls Team

July 29, 2021

Excellent staff. All are very professional, answer questions, and make sure a happy customer. Wouldn’t take my truck anywhere else. When ready for new vehicle this is where I’ll go. More

by LDL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Klamath Falls Toyota responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Lithia Toyota of Klamath Falls Team

Aug 02, 2021 -

LDL responded

Thanks for all your hard work & taking excellent care of my truck. Larry D. Luers

March 20, 2021

Excellent service, very professional and courteous staff. Thanks to Daniel Bridgeman, assistant service manager for his excellent customer service. I feel like The service staff at Lithia Toyota do high More

by lbiddlecome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bridgeman
May 13, 2021 -

Klamath Falls Toyota responded

Thanks for the great feedback! We're very happy that Daniel was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Lithia Toyota of Klamath Falls Team

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