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Klamath Falls Toyota

Klamath Falls, OR

Overview
Employees
Reviews
Vehicles
4.6
673 Reviews
Why Do So Many Toyota Drivers from Klamath Falls, Altamont, Medford and Grants Pass Trust Lithia Toyota of Klamath Falls? While we could try to think of an all-encompassing response, we prefer to break it all down for you, step by step. That way, all of the bases are covered, and you can feel at home from the moment you walk through the Lithia Toyota of Klamath Falls showroom doors. Aside from offering a great selection of critically acclaimed new Toyota models, we also keep an extensive catalogue of used cars on hand. What's more, our auto financing gurus are ready to turn you from a shopper to owner, on your terms. That means finding a car loan and Toyota lease that you're comfortable with. Lithia Toyota of Klamath Falls isn't, however, just a great resource for shoppers. Owners love our onsite car service and maintenance department. Staffed with highly trained technicians using only the finest Toyota parts, it subtracts the headache from the car-care equation. From beginning to end, Lithia Toyota of Klamath Falls is by your side. If you're interested in any one of the number of products or services we have to offer, simply stop by and see us today. Located at 2675 Washburn Way Klamath Falls, Oregon, we're a short drive away from Altamont, Medford and Grants Pass. Lithia Toyota of Klamath Falls located in Oregon's Klamath Basin, joined the Lithia Motors family of dealerships in May 1999 after being acquired from MDM Investment, Inc.; G.B. Investment Co. The dealership moved from downtown to their current location in 2001.
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2121 Washburn Way

Klamath Falls, OR

97603

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Showing 673 reviews

March 05, 2025

It took over 6 months to get parts to repair the trunk struts. Not great! More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2025 -

Klamath Falls Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 05, 2025

Courteous, friendly, professional staff even when super busy. Clean, comfortable waiting area with wifi & refreshments. More

by KAYDOOLITTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Martinez, Donnie Hodge
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Mar 06, 2025 -

Klamath Falls Toyota responded

Thank you, Kay, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 04, 2025

Fast and courteous very easy to do business with. Loved their smiles and the coffee. More

by n8namy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bicknell
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2025 -

Klamath Falls Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 04, 2025

The staff continues to be extremely helpful. I appreciate Venessa our salesperson who spent countless time with us More

by STEVE.LOWELL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie in service
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Mar 05, 2025 -

Klamath Falls Toyota responded

Steve. Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Donnie met your expectations. Thank you again for choosing Klamath Falls Toyota. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 02, 2025

Very friendly and helpful. Didn't waste any time. Helped me get the perfect car. More

by BRENDAPADULA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Henderson
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Mar 03, 2025 -

Klamath Falls Toyota responded

Thank you for taking the time to share your thoughts on working with our team, Brenda. We're glad to hear we delivered such a great experience! Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

February 28, 2025

We appreciate Vanessa, she was terrific and made it easy to purchase a vehicle. We were just looking when we walked in. We left driving our new vehicle More

by STEVE.LOWELL1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Venessa
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Mar 03, 2025 -

Klamath Falls Toyota responded

It's fantastic to hear that we provided you with great customer service, Steve! We truly appreciate the opportunity to do business with you. Thanks for choosing Klamath Falls Toyota! Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

February 28, 2025

They were accurate about waiting time and friendly. The waiting room hada clean and quiet atmosphere with snacks More

by zpyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Martiniez
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Mar 03, 2025 -

Klamath Falls Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Klamath Falls Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 27, 2025

Always on top of it. Great customer service, quick and efficient. That’s all I got More

by Chris Y.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Martinez-Garcia
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Feb 28, 2025 -

Klamath Falls Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Chris, please let us know. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 27, 2025

Great service Always super helpful Joe usually is who I deal with when I get my car serviced. Lana has sold me last 2 cars super easy transactions They deal with any consirns I have More

by Jody Evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lana Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Jody, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 27, 2025

loan paperwork deceiving, business person even said so, vehicle seats still showed brown, salesperson agreed, 2 days after buying vehicle it made a pop sound and blew thick cloud of exhaust, when asking fo More

by PEAVINELOOKOUT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eric, dachone
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Mar 02, 2025 -

Klamath Falls Toyota responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

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