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Klamath Falls Toyota

Klamath Falls, OR

Overview
Employees
Reviews
Vehicles
4.6
642 Reviews
Why Do So Many Toyota Drivers from Klamath Falls, Altamont, Medford and Grants Pass Trust Lithia Toyota of Klamath Falls? While we could try to think of an all-encompassing response, we prefer to break it all down for you, step by step. That way, all of the bases are covered, and you can feel at home from the moment you walk through the Lithia Toyota of Klamath Falls showroom doors. Aside from offering a great selection of critically acclaimed new Toyota models, we also keep an extensive catalogue of used cars on hand. What's more, our auto financing gurus are ready to turn you from a shopper to owner, on your terms. That means finding a car loan and Toyota lease that you're comfortable with. Lithia Toyota of Klamath Falls isn't, however, just a great resource for shoppers. Owners love our onsite car service and maintenance department. Staffed with highly trained technicians using only the finest Toyota parts, it subtracts the headache from the car-care equation. From beginning to end, Lithia Toyota of Klamath Falls is by your side. If you're interested in any one of the number of products or services we have to offer, simply stop by and see us today. Located at 2675 Washburn Way Klamath Falls, Oregon, we're a short drive away from Altamont, Medford and Grants Pass. Lithia Toyota of Klamath Falls located in Oregon's Klamath Basin, joined the Lithia Motors family of dealerships in May 1999 after being acquired from MDM Investment, Inc.; G.B. Investment Co. The dealership moved from downtown to their current location in 2001.
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2121 Washburn Way

Klamath Falls, OR

97603

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Showing 642 reviews

January 31, 2025

Excellent both in buying a vehicle and getting service on vehicles since 2005. I've never been more pleased; that is why I've been a faithful customer since 2005. More

by MOUNTAINSUNBEAM
Recommend Dealer
Yes
Employees Worked With
Joe, service manager
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Feb 01, 2025 -

Klamath Falls Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 31, 2025

Donnie was very helpful and got is in and out with no problems along with helping us with a few other things More

by WROBBINS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie
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Feb 01, 2025 -

Klamath Falls Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 31, 2025

Your service is very good Im very like to give my car to you guy do my service More

by mitutran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2025 -

Klamath Falls Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 31, 2025

Quick In-N-Out. Fair price. Nice lady at the front desk. That’s all I’ve got. More

by MARDOG49
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Boozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi
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Feb 03, 2025 -

Klamath Falls Toyota responded

We are so glad that Tim and Levi had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

January 30, 2025

Took 2 hours for them to change my oil How long is it supposed to take for an oil change More

by ASHLEYANDREWT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Snipes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Maldonado
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Klamath Falls Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 30, 2025

Ashley Cousy did an outstanding job entered all my questions and save the day for the sale. The finance department on the other hand seemed to be very confused and sent the wrong documents for signatu More

by JIMZ80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Boozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Couey
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Feb 01, 2025 -

Klamath Falls Toyota responded

Here at Klamath Falls Toyota, customer satisfaction is our #1 priority. We appreciate your candid feedback and apologize for any inconvenience we may have caused. We sincerely value your business and hope you will give us another opportunity to serve you! Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

January 30, 2025

Service rep was friendly, helpful and courteous even though he was busy and having computer problems. More

by dtof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed not sure of his name.
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Feb 01, 2025 -

Klamath Falls Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Klamath Falls Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 26, 2025

Quick. Reliable service. Always able to get an appointment. Knowledgeable staff members when O have questions More

by jamie.caron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Klamath Falls Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Jamie, and look forward to your next visit. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 25, 2025

They are all very nice and good at their jobs. They do their best to help thank care of your problems More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Funk
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Jan 26, 2025 -

Klamath Falls Toyota responded

Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 24, 2025

Excellent Service and Communication. Friendly people! Great Selection! Not pushy Sales! Very Happy with our used Jeep! More

by LDBUG21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2025 -

Klamath Falls Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Klamath Falls Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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