Klamath Falls Toyota

they are all very helpful and friendly They are all so helpful and willing to help and get you in and out ! They are pretty fast with the service and that is nice since I live out of town a They are all so helpful and willing to help and get you in and out ! They are pretty fast with the service and that is nice since I live out of town and want to get it done and shop! More

Safety Inspection Service I took my JEEP Cherokee in to schedule a safety inspection required by my home state for car registration. They told me they could do the inspection a I took my JEEP Cherokee in to schedule a safety inspection required by my home state for car registration. They told me they could do the inspection and scheduled me for the next day. All the service employees were courteous and there were multiple people helping me. During the inspection I was told that they weren't able to perform an emissions test due to lack of equipment which was unfortunate. The plus side to this was that they did not charge me for the work they had already performed up to that point and even referred me to where I could get the emissions test completed. It was a learning process for both me and the service department and it went well. Unfortunately I cannot remember the main service employee I was speaking to and his picture is not posted on the dealerships website. The email I received concerning this review was from Mathew Snipes, but he was not the person I was doing business with. Anyways, I thank him none the less. More

Service Always treated with a nice friendly respectful attitude. Never feel pressured to purchase anything. They don't try to take advantage because I am fem Always treated with a nice friendly respectful attitude. Never feel pressured to purchase anything. They don't try to take advantage because I am female. They explain everything well. More

It was great! Except for the test drive speeding ticket. On the day of my purchase I was lucky to have not one but two salesmen. Sebastian was mentoring Winston who was relatively new to car sales and Lithi On the day of my purchase I was lucky to have not one but two salesmen. Sebastian was mentoring Winston who was relatively new to car sales and Lithia. Both of these guys couldn't have been nicer or more helpful during the entire process of choosing, test driving, and buying a new vehicle. I could have lived without the $160.00 ticket I acquired during the test drive but in all honesty, I was having so much fun driving the RAV4 it doesn't really bother me. Mike, the manager who completed the paperwork for the sale, was exceptionally knowledgeable, explained everything as we went along, answered all my questions and couldn't have been more congenial and helpful. All in all this was a great experience for one who shudders at the thought of having to buy a car. A great group of professionals representing a great dealership and product. More

Quarterly Oil Change As always, I was treated professionally, and promptly, by the lube department service people. They also informed me of a service issue I was unaware As always, I was treated professionally, and promptly, by the lube department service people. They also informed me of a service issue I was unaware of, that I should take care of next oil change. The servicing was completed in a timely manner. More

Tundra Purchase Hands down best buying experience out of all the dealers I have used across the country.I only had a few hours to make a deal before traveling back to Hands down best buying experience out of all the dealers I have used across the country.I only had a few hours to make a deal before traveling back to Colorado the team at Lithia Toyota made this happen with zero hiccups. More

Helpful and knowledgeable mechanics We were on vacation at Crater Lake when the vehicle would no longer start. It was a manual transmission, so I bump started it and drove to Lithia Toy We were on vacation at Crater Lake when the vehicle would no longer start. It was a manual transmission, so I bump started it and drove to Lithia Toyota. Although the service operation wasn't as first class as my home Toyota dealer (which recently did a million dollar remodel of their facilities) the staff were very friendly and helpful. And one mechanic delayed taking his lunch hour so we could be fixed quickly and back on the road. We really appreciated that! Although I gave the department 3 stars, I would give staff 5 stars for helping folks in need. More

As always great service and friendly technicians. I have been a customer with this dealership since 2007. I have always had great service and knowledgable advise from the technicians and sales people. I have been a customer with this dealership since 2007. I have always had great service and knowledgable advise from the technicians and sales people. More

Again, this purchase was excellent As with my previous purchases here at Klamath Falls Lithia, this one was great. Every person I encountered was very friendly and willing to help with As with my previous purchases here at Klamath Falls Lithia, this one was great. Every person I encountered was very friendly and willing to help with anything. More

TRD SPORT PURCHASE I live in Nevada and became very frustrated with the attitude of the dealerships that I was dealing with. I decided that I would reach out to dealers I live in Nevada and became very frustrated with the attitude of the dealerships that I was dealing with. I decided that I would reach out to dealerships outside of the state. Lithia Toyota of Klamath Falls came up in my search. Checking their inventory I found the exact vehicle that I was looking for and requested a quote. I was contacted by Timothy Boozer, told him I was an out of state buyer, he went and got me a price that not only beat the locals that I was dealing with but also made it worth my time to drive the 286 mile trip. When I got there Michelle Bissom walked me through the rest of the deal and I was done except for getting the vehicle home to Nevada, well guess what!!!!!! Michelle delivered it for no charge. Thank you Lithia Toyota, Timothy Boozer and Michelle Bisson!!!!!!!!! Harold Brenner More