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Klamath Falls Toyota

Klamath Falls, OR

Overview
Employees
Reviews
Vehicles
4.5
517 Reviews
Why Do So Many Toyota Drivers from Klamath Falls, Altamont, Medford and Grants Pass Trust Lithia Toyota of Klamath Falls? While we could try to think of an all-encompassing response, we prefer to break it all down for you, step by step. That way, all of the bases are covered, and you can feel at home from the moment you walk through the Lithia Toyota of Klamath Falls showroom doors. Aside from offering a great selection of critically acclaimed new Toyota models, we also keep an extensive catalogue of used cars on hand. What's more, our auto financing gurus are ready to turn you from a shopper to owner, on your terms. That means finding a car loan and Toyota lease that you're comfortable with. Lithia Toyota of Klamath Falls isn't, however, just a great resource for shoppers. Owners love our onsite car service and maintenance department. Staffed with highly trained technicians using only the finest Toyota parts, it subtracts the headache from the car-care equation. From beginning to end, Lithia Toyota of Klamath Falls is by your side. If you're interested in any one of the number of products or services we have to offer, simply stop by and see us today. Located at 2675 Washburn Way Klamath Falls, Oregon, we're a short drive away from Altamont, Medford and Grants Pass. Lithia Toyota of Klamath Falls located in Oregon's Klamath Basin, joined the Lithia Motors family of dealerships in May 1999 after being acquired from MDM Investment, Inc.; G.B. Investment Co. The dealership moved from downtown to their current location in 2001.
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2121 Washburn Way

Klamath Falls, OR

97603

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Showing 517 reviews

December 09, 2023

Outstanding service. They were quick with service and explained what need to be done to ensure the safe operation of my vehicle More

by BRUCEPANCHOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2023 -

Klamath Falls Toyota responded

Bruce, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 05, 2023

Service was received on truck while I waited in the lobby. Process took about 45 minutes. More

by Vestcr
Recommend Dealer
Yes
Employees Worked With
Daniel.
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Dec 05, 2023 -

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 05, 2023

Joe was friendly and honest with me on what needed to be done to my car. He kept me informed about the cost of the work to be done. More

by diiaconib
Recommend Dealer
Yes
Employees Worked With
Joe
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Dec 05, 2023 -

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joe and our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 04, 2023

It took a very long time to get the part that's not you, it took a long time to get it repaired. That was unexpected. More

by Irv775
Recommend Dealer
Yes
Employees Worked With
Use
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Dec 04, 2023 -

Klamath Falls Toyota responded

Thank you for your feedback and we do apologize for the long wait for your parts. We sincerely value your business and look forward to your next visit. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 04, 2023

It was a long wait. To get an oil change took at least two hours. More

by loco4oakland
Recommend Dealer
Yes
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Dec 04, 2023 -

Klamath Falls Toyota responded

Thank you for this feedback. We do appreciate your patience. We look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 04, 2023

David was great but became slow to respond or just ignored things. The pass off to finance (to Levi) was 80% but Levi was good... until completion then no follow through at all from either. More

by shaffer.sportswear
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David and Levi
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Dec 04, 2023 -

Klamath Falls Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

December 03, 2023

I will choose Toyota dealership again thank you Thank you for help me with what I need More

by ramonp4983
Recommend Dealer
Yes
Employees Worked With
Francisco good person and very professional
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Dec 04, 2023 -

Klamath Falls Toyota responded

Thank you, Ramon, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

December 03, 2023

It was great, they helped me get Into the exact car I wanted. And they helped me in every way they can to make sure I got approved for a car on my own with no co-signer and poor credit More

by espat22
Recommend Dealer
Yes
Employees Worked With
David, Doug & Crystal And Tim the delivery driver I believe those are the names of everyone who helped me
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Dec 04, 2023 -

Klamath Falls Toyota responded

We are very happy to have provided you with such a positive experience! Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 03, 2023

My experience was that the service department was thorough and as quick as they could. They are always busy. More

by Tia_Alli
Recommend Dealer
Yes
Employees Worked With
Francisco
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Dec 04, 2023 -

Klamath Falls Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 03, 2023

Easy to deal with regarding selection, finance, and closing. Could be more competitive with trades More

by davidewiese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lana Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

Klamath Falls Toyota responded

David, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Klamath Falls Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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