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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
4,997 Reviews

4,997 Reviews of Klaben Ford Lincoln - Service Center

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February 02, 2024

Customer service is always great here. They are clear and informative when discussing your vehicle. More

by anderea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Wiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2024

Great customer service. I love the valet service. Mike is wonderful. Great communication and customer service. More

by Jess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2024

Justin covered all the bases plus. Klaben is a great place to do business, honest and trustworthy.! More

by HOTROCK100
Recommend Dealer
Yes
Employees Worked With
Justin Russell
January 31, 2024

Had my truck in for the Works service. Joe French took great care of me and my truck was well taken care of. Very Happy More

by BRIAN@STA-WARM.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2024

Klaben and Kim are the absolute best. We have used Klaben for many years and Kim is one of the most knowledgeable people at her job. We will be back again and again! More

by ahmasters47
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2024

Having the oil changed while at work was a huge timesaver. Seth was very professional and a pleasure to work with. More

by MIKEL13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth
January 30, 2024

Great service, everything is explained in detail so I always know my vehicle status. Everyone at the dealership is courtious and helpful. More

by pj
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2024

They have been suppling all of my cars and car needs for over 30 years. More

by 7TEDDYBEAR61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2024

I have never been disappointed with sales or service over the years. Kim Wolfram is my service rep who always finds the best price for the required work. She is the best and those who service my cars always More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2024

Easy scheduling and very kind staff. Super convenient being able to have the work done from my home, and the staff was great about keeping up communication! More

by rylie0621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Wiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Albritton
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