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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,124 Reviews

5,124 Reviews of Klaben Ford Lincoln - Service Center

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April 14, 2016

Great Service Kim is an awesome service provider. She helps in any way possible and to keep your costs within your budget. Waiting area was under construction but More

by Workerbee12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 13, 2016

Ford Transmission Repair Great job and service! Mona is pleasant and honest to work with. Repair was on time as promised. I can't say enough about my excellent and professiona More

by MHARRISON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2016

Excellent Service I have been going to Klaben for years for service on my vehicles. "Joe French" is my Service Advisor every time. He is professional and courteous and More

by MOON9777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2016

Service Fast, courteous completed what needed to be done...since leasing my car, I have been totally satisfied with the services and the people that help me w More

by cmozap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason DeMarco
April 11, 2016

Very comfortable maintenance I sent my Ford Focus for transmission repair. Justin was very friendly and explained how they would do and how much time they would take very clearly. More

by yukeng.shih
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Stevenson
April 11, 2016

VERY GOOD I GO TO KLABEN BECAUSE THEY ARE CLOSE TO MY HOME AND I HAVE BEEN DEALING THERE FOR QUITE A LONG TIME. I HAVE ALWAYS BEEN TREATED VERY GOOD THAT IS WHY More

by S_OSGOOD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe French
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2016

Excellent Service Work Service Adviser Kim was on top of it keeping me informed and could not have been any better service and communication. Everything was more than perfec More

by JVARGA381
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2016

Good service, Great people Great experience working with Kim who did some good detective work in diagnosing the problem and keeping me informed and also thanks to service manage More

by INAGUA12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2016

Ford Escape - Klaben Service When my Ford Escape needs service I can always rely on Klaben Ford's trained and experienced service personnel to do the job right using quality compo More

by Mike G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2016

Frontend repair Klaben Collision was fast and accurate with fixing the front-end Collision repairs that I needed. Steve the appraiser was great, dealing with any ques More

by 9023josephp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Workman
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