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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,232 Reviews

5,232 Reviews of Klaben Ford Lincoln - Service Center

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July 05, 2016

Courteous, friendly, helpful, and efficient All of the employees at Klaben Ford in Kent are always very friendly, courteous, helpful, and efficient. My service advisor is Joe French whom I have More

by FRENCH4956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2016

Amazing This dealership is fantastic. I always feel welcome when I walk in. The kindness and respect from the people who work there make you feel at ease with More

by MOLLY.KARG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Peters
July 05, 2016

Nice waiting room The waiting room is very nice! There is really not too much to say, and I am shocked that I must add words to met this criteria! More

by STONESOHIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Wilson
July 04, 2016

Always pleased with service Every employee is friendly, greets you with a smile, service is thorough but timely. Always feel taken cared of here- never have had a bad experience More

by SEB92KNIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Bujorian
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Dyer, Jason DeMarco
July 03, 2016

Honest, helpful body shop service We have an older car that needs body work and it won't be covered by insurance. I needed advice from someone I trust so I asked Sales Manager Andy Be More

by Nancy Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Bellian, Steve Workman
July 03, 2016

Outstanding service. Great service every time. I will recommend and continue to go to Klaben. Ford. The team reviews your car and will make sure the work is done correct More

by jlp1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Klaben., Jason DeMarco, Anthony Wilson
July 01, 2016

Emergency power loss My car suddenly had no power and once at Klaben's. they found the problem quickly found the problem to be the throttle body needed to be replace. The More

by Escape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2016

easy peasy Alway come. s have a good experience when i bring my escape in for service. I'll be coming back for a long time to. Kudos to all the employees at Quic More

by Rebecca Kato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
June 30, 2016

Kind, friendly, and very professional staff. Joe French told me exactly what was done to my car for service. He went over all the items on the sheet when my car was complete. My car was washed More

by FRENCH4956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard "Buddy" Moore
June 30, 2016

Great customer service I have a few minor disabilities at this time and found my salesman (Nate) to be extremely helpful in getting my service done, applied running boards More

by Nana
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Bryant
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