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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
4,801 Reviews

4,801 Reviews of Klaben Ford Lincoln - Service Center

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May 08, 2016

Great service experience Had to bring my 2014 Focus in regarding a recall, and was provided a rental during the time my car was being fixed. Great service. More

by Scott821
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2016

Maintenance The whole Klaben Team works together to provide the best quality of service possible. They always take care of any problem with a professional attitud More

by MABDENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Hryb
May 06, 2016

Quick, efficient and friendly I took my car in to have a recall taken care of and it was a painless process! I received great customer service as they looked at another concern I More

by SCK1821
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Dyer
May 06, 2016

Awesome This is only the 2nd time I have taken my car in for the works package, but Eric is awesome. Very pleasant, helpful and kind. More

by laurie_matulin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Dyer
May 05, 2016

Great experience . Quick and friendly service. Waiting room clean. Nice snacks. Very accommodating. Love the online appointment option. Never had a bad experience at t More

by Todson
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason DeMarco
May 03, 2016

Excellent Service I have used Klaben for service before and all visits have been excellent. I have also purchased three Fords from Klaben and was treated well by the s More

by Sawdustguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason DeMarco
May 03, 2016

Reliable Ran various diagnostics to resolve. Prompt, thorough service providing me with all options and possible alternative solutions and costs. Kim Wolfram More

by Pl8ime
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2016

New tires Mike in service is absolutely awesome when it comes to getting service for my vehicle. He made sure i received the best cost and made sure i had the r More

by VISIONONE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JC Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2016

Very helpful They were awesome getting my car fixed. I needed a new clutch and they replaced it very quickly and gave updates along the way! Would recommend. More

by sam3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Batten
May 02, 2016

Above and beyond! As always the service at Klaben was efficient and complete. I would recommend Klaben to others because the customer is kept informed and made comforta More

by REGISM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Dyer, Nick Johnson
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