Back

Klaben Ford Lincoln - Service Center

Kent, OH

4.9
4,801 Reviews

4,801 Reviews of Klaben Ford Lincoln - Service Center

Sort by
May 21, 2016

Pleasant experience as always! As always an enjoyable experience having my ST serviced at Klaben, Kim Wolfram is a great asset having her in your employment! Her knowledge and atten More

by jerwasup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2016

Multi trip roof repair Rattles are tough. I have a car with a big one in the roof that took quite a bit of effort to identify and try solutions. Now, it's much quieter More

by Nichomama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2016

Treatment Mona Crooks treated my mom and I nicely and with respect. Mona always seems to be in a good mood as well as the other workers. The waiting room is com More

by BMUNROEFALLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2016

Fantastic! Mike is on spot with everything he say and the work he say is going to be done gets done not like library ford. Library tells you they did something a More

by ED SPREITZER
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2016

Recall service Service was handled within the time frame specified. Oil change was scheduled at the same time.They also installed a license plate holder at no extra More

by dsobe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason DeMarco
May 18, 2016

Met expectations Doug Carter picked up and dropped off my car at work which is a big help with my busy schedule. Kim made service recommendations without pressure. More

by RAMOHLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Carter
May 17, 2016

Short and Sweet! Always easy to take my car in for a check up, oil change and minor maintenance! Mike is always friendly and attentive to my car's needs. More

by ANNMARIEPAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
May 17, 2016

absolutely satisfied Jason was my service rep. He treated me with respect and gave me all the information I needed to make my decisions. I was there for any oil change a More

by tiggertu78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason in service
May 17, 2016

roscoe woodberry the best sale person that I ever work with just a great sale person Roscoe has come out to my work, pick up my truck took to have it service and More

by RICK29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2016

Pleasant and professional as always. Joe French was pleasant and professional as always. We have been coming to Klaben for 20 plus years for sales and service. Our 2001 Taurus has served More

by Garjudduerrhome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard "Buddy" Moore
...
458
...