4,983 Reviews of Klaben Ford Lincoln - Service Center
They always get my car in quick and they always do an amazi. I went in for an oil change and they found a nail in my tire they fixed it . I always feel important when I go there they treat me like family . I went in for an oil change and they found a nail in my tire they fixed it . I always feel important when I go there they treat me like family . More
Another great experience! Klaben is a great dealership and service place. Always friendly, kind, honest, and dependable. Great prices on tires too. I deal will Kim W. She is ve Klaben is a great dealership and service place. Always friendly, kind, honest, and dependable. Great prices on tires too. I deal will Kim W. She is very helpful and knowledgeable. I drive out of my way to return here. It's worth the drive. More
Excellent service. Super knowledgeable people I was impressed by the excellent service and knowledge of the people who worked with me. All my questions were answered quickly and accurately. Great I was impressed by the excellent service and knowledge of the people who worked with me. All my questions were answered quickly and accurately. Great experience. I'm glad I went there. More
Super I have searching for a dealership since moving back to northeast Ohio. I lived in South Carolina for 5 years and was lucky enough to have a great deal I have searching for a dealership since moving back to northeast Ohio. I lived in South Carolina for 5 years and was lucky enough to have a great dealership in our small town.Your dealership is customer oriented with reasonable priced service and friendly and helpful staff. I will definitely be back for service and purchase of my next car. I am a Ford retiree and can go anywhere to buy a car and so a good dealership is foremost in my mind.Keep doing what your doing you got it right. More
Friend Indeed! My low tire pressure light came on and I stopped in without an appointment. Eric filled it with air but after I left the "low tire pressure" sign nev My low tire pressure light came on and I stopped in without an appointment. Eric filled it with air but after I left the "low tire pressure" sign never went off. I came back in 3 days later and the car tires were checked for leaks. There were none so the sensor was adjusted. I have very much appreciated Eric's skill, courtesy and willingness to take a "drop in"! More
Extremely disappointed I was never informed they could not take my drums off to check them! When I left the car started making a grinding noise from the back so I had to go I was never informed they could not take my drums off to check them! When I left the car started making a grinding noise from the back so I had to go back to the store. When I returned to the store they took the car back and 4 people came over and pounded on the car and could not get the drums off. That's when I was informed they could not take them off in the first place. They then tried to put bolts into the drums and could not get them off. When they were taking them out they broke one and then cut it off and never told me about that either. When I asked them about it and what they were going to do about it they said it would be okay!! They should have done something to take care of the extra things they broke off in my car !! More
Klaben Body Shop provides excellent work and service. Nick Johnson and the crew at the Klaben Body Shop deserve congratulations for a job well done! The repairs to my auto, the delivery prep and the serv Nick Johnson and the crew at the Klaben Body Shop deserve congratulations for a job well done! The repairs to my auto, the delivery prep and the service provided by Nick were exemplary. We were treated with kindness and courtesy at all times. The personal and sincere manner presented by everyone was much appreciated. More
Brandon is Great! Thank you for your help with my leased Ford Focus. I really appreciate your advice and help in getting my car fixed. It was nice to know someone had Thank you for your help with my leased Ford Focus. I really appreciate your advice and help in getting my car fixed. It was nice to know someone had my best interests in mind in securing a rental while my car was being serviced. Excellent! More
Oil change and tire replacement We have received different service from different service managers. We trust Kim more than another one. The techs are fabulous as always! Oil changes We have received different service from different service managers. We trust Kim more than another one. The techs are fabulous as always! Oil changes seem to take a bit long 1.5hrs for this last one??? More
Above and beyond After they were notified the issues we were having with our vehicle, they made sure to have a rental car ready to go and Gregg spoke to us personally After they were notified the issues we were having with our vehicle, they made sure to have a rental car ready to go and Gregg spoke to us personally and explained everything. More