5,305 Reviews of Klaben Ford Lincoln - Service Center
“” Workers provide friendly and excellent service.”” Kim Wolfram and the Klaben Ford team have made having my vehicle serviced a very pleasurable experience. Klaben providing rental car service is just a Kim Wolfram and the Klaben Ford team have made having my vehicle serviced a very pleasurable experience. Klaben providing rental car service is just another part of the excellent service Klaben Ford offers. Kim is very knowledgeable regarding Ford products.. More
BEST SERVICE EVER!!! I have an important trip coming up and wanted to get the oil changed but was on call at work for the week. Buddy and Mona made sure everything was tak I have an important trip coming up and wanted to get the oil changed but was on call at work for the week. Buddy and Mona made sure everything was taken care of; they picked my car up, changed the oil then delivered my car back to me without any extra charge! This made my week go just smoothly as it could have ever possibly gone...thanks, Mona and Buddy...AND Klaben! I will never go anywhere else again! More
Convenient Service Appointment I am on my second consecutive lease from Klaben and because maintenance is important, I have the Loyalty Plus Maintenance Package and take advantage o I am on my second consecutive lease from Klaben and because maintenance is important, I have the Loyalty Plus Maintenance Package and take advantage of the discounts offered through that program. The whole team, both service teams and sales teams are very easy to get along with and helped find a convenient day and time for my service appointment. More
service appt. You can trust this service team to friendly, helpful, knowledgeable and willing to assist rather a routine service visit or an unexpected repair. Usu You can trust this service team to friendly, helpful, knowledgeable and willing to assist rather a routine service visit or an unexpected repair. Usually see Mike but have talked and worked with others. Great team! More
Helpful, trust work done I have used several dealer service centers in the past, and have found Klaben to be the best in taking care of their customers responsibly. They don't I have used several dealer service centers in the past, and have found Klaben to be the best in taking care of their customers responsibly. They don't try to "up-sell" your service, by telling you that you need something not necessary, and while not the "quickest" at doing an oil change/tire rotation, they do an adequate job at trying to get your vehicle done while you wait, especially on a busy Saturday. I have had to wait 4 hours or more at another local Ford dealer, and Klaben got the job done in 1 1/2 hours. I have trusted them in the past to do my recall and repair work on vehicles, and will continue to do so. Overall, I am pleased with their work, friendliness, and professionalism, and would recommend them to others needing similar work done. More
‘16 F-150 unlike other dealers, at Klaben an 8am service means an 8am service. Truck was taken back immediately and service was done professionally. Would recom unlike other dealers, at Klaben an 8am service means an 8am service. Truck was taken back immediately and service was done professionally. Would recommend Klaben to others! More
Excellent Service I explained to Brandon that my heated seat button was not working. He wrote it up in the report to the auto tech. The auto tech confirmed that it was I explained to Brandon that my heated seat button was not working. He wrote it up in the report to the auto tech. The auto tech confirmed that it was faulty. He explained to me that it was covered under extended warranty plan. Brandon answered my questions and was very polite. More
Oil change and tire rotation,winter checkup We had the car serviced, excellent care,friendly employees, car washed after service, nice waiting area with refreshments, and tv , in and out in good We had the car serviced, excellent care,friendly employees, car washed after service, nice waiting area with refreshments, and tv , in and out in good time More
Couldn't have asked for more I was greeted quickly and very courteously and by a friendly face. He explained everything they were going to do, showed me the waiting area, and came I was greeted quickly and very courteously and by a friendly face. He explained everything they were going to do, showed me the waiting area, and came and got me when done. The waiting area was very large with free coffee/tea/juice and donuts and other items. It had a large tv and plenty of comfortable seating. I can't think of anything they could have done better. More
Maintenance Took my car in for maintenance. I was given a free rental for the day. They found something wrong during the process but called me to make sure it was Took my car in for maintenance. I was given a free rental for the day. They found something wrong during the process but called me to make sure it was ok to fix etc. More