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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,299 Reviews

5,299 Reviews of Klaben Ford Lincoln - Service Center

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May 04, 2018

Easy and Fun to work with! Always easy to work with had to cancel the week before but they got me in the next week and my wife dropped the truck off and they brought her home in More

by charharley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Colbert
May 04, 2018

Great customer service! From the time I pulled in to the time I pulled out, everyone was friendly and helpful. They even took care of a recall item that I was not aware of. W More

by tariann9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Pritchett
May 03, 2018

Super service It was easy to schedule an appointment online for the scheduled maintenance that I needed for my Focus. As always the team is courteous, efficient and More

by Rick D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2018

Very good experience! I was very happy with not only the service but the overall attentiveness and friendliness of the entire staff! I will return for all my service and pu More

by Dnacarter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Carter, Terry Colbert
May 02, 2018

Great people A very friendly and knowledgeable, not trying to make a buck! Will be back for my future service needs on my 2014 Ford F150 truck. More

by RMMAENZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Sandy
May 02, 2018

Service with the best! Service done with a smile and personable people. They made sure I was taken care of and had what I needed before I left. Carli was easy to work with a More

by Epyon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carli Ramage
May 02, 2018

Service at the finest Klaben was very efficient and took absolutely care of me as soon as I walked through the door. I appreciate their care and prompt service More

by LITTLERIC7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Batten, Carli Ramage
April 30, 2018

I WILL KEEP GOING BACK SERVICE IS EXCELLANT. AND EFFICIENT ON TIME. PEOPLE ARE SO PLEASANT AND KNOW WHAT THEY ARE DOING. THEY BECOME YOUR FRIENDS . SO CLEAN AND P More

by JPARKS005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2018

fair and trustworthy I took my 2013 Explorer in for maintenance and as always was given an honest and fair explanation of what needed to be done. My total matched the esti More

by LAVerespej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pritchett
April 30, 2018

f150 checked out on recall did a great job, no problem with my truck.took good care of me; fast service and zero price because it was a rcall. thank you More

by ritabizefski
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Pritchett
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