Klaben Ford Lincoln - Service Center

mona is my service advisor. She always does a great job taking care of my car. She always does a great job taking care of my car. More

She managed to fit me in a full schedule and was super kind. She even managed to get me discount and that made my day. Best worker there for sure! kind. She even managed to get me discount and that made my day. Best worker there for sure! More

Shelby away does a good job. This is our second time here and the dealership helps with all our needs. This is our second time here and the dealership helps with all our needs. More

I love working with Kim. She’s a professional that makes being there a good experience. She’s a professional that makes being there a good experience. More

They did their best to expedite the repairs for me. Gavin kept me well informed. Gavin kept me well informed. More

Had a major issue with my car and once again Aaron Heinlein and Shelby Wiley were beyond amazing. They always go above and beyond and no matter the issues I have had with my vehicle, they have truly Heinlein and Shelby Wiley were beyond amazing. They always go above and beyond and no matter the issues I have had with my vehicle, they have truly been a blessing to work with and they communicate so well. Definitely feel like family at Klaben! Gavin also was beyond amazing!! He handled my irrational outburst so well and I again apologize to him for how upset I was and how professional he handled the situation More

My experience with Klaben Ford in Kent has been through their service department and Michael Brandvold. His knowledge and professionalism are top tier and i always ask for him by name when my cars go in fo their service department and Michael Brandvold. His knowledge and professionalism are top tier and i always ask for him by name when my cars go in for service. Thanks Michael and Klaben Ford for the great and fair service. More

I brought my Lincoln in for a re-call issue. Anthony Thurman greeted me, and did the work on my car. He called me with a potential problem and then called me back to say it was resolved without Anthony Thurman greeted me, and did the work on my car. He called me with a potential problem and then called me back to say it was resolved without a problem! His communication was excellent and appreciated! He even washed my car before finishing the job! I’m really impressed with Mr Thurman and Klaben Lincoln Mercury. I’ll return whenever I have another chance! Thank you! More

I can always count on Klaben to provide great service. They care about their customers. They care about their customers. More

Mona is always great. She is the only person I deal with. Her knowledge and expertise is outstanding. She always make sure everything is done. She advises if things ne She is the only person I deal with. Her knowledge and expertise is outstanding. She always make sure everything is done. She advises if things need to be done and gives me an estimate of how much it will cost. More