5,299 Reviews of Klaben Ford Lincoln - Service Center
great service, even when they are crazy busy. they listen to what is going on with your car,even when it doesn't make sense. they keep you in the loop as to where your car is in the process. they listen to what is going on with your car,even when it doesn't make sense. they keep you in the loop as to where your car is in the process. More
As Usual Great Experience!! Like always it's fast and easy to get your car serviced! Mona Crooks is always right there to get the paper going so the work on the car goes smooth a Like always it's fast and easy to get your car serviced! Mona Crooks is always right there to get the paper going so the work on the car goes smooth and fast! More
Thank you Klaben Ford: Air Bag Recall Work to My Car Since the purchase of my '09 Mercury Milan from Klaben Ford in Kent, OH, I have taken it to their service department for routine maintenance and other Since the purchase of my '09 Mercury Milan from Klaben Ford in Kent, OH, I have taken it to their service department for routine maintenance and other needed work. Recently, when my car had a recall on the front passenger airbag, Ford provided a car rental until the part became available. Everyone at the Klaben Ford Service Department are always friendly, kind and courteous throughout the process of car repair. I love the assurance that they care to take care of me and my car! I am happy to be one of their loyal recurring customers. More

Excellent Roscoe, Sean and Brandon are excellent to work with. 3rd suv bought from Roscoe. Sean and Brandon did everything they could to help us with all of the Roscoe, Sean and Brandon are excellent to work with. 3rd suv bought from Roscoe. Sean and Brandon did everything they could to help us with all of the problems we had with the SUV we just traded in. Will continue with Klaben. Thanks More
Ford authorized a new transmission. The car's transmission already had a previous repair. That combined with difficulty in obtaining necessary parts resulted in the decision to go ahea The car's transmission already had a previous repair. That combined with difficulty in obtaining necessary parts resulted in the decision to go ahead with a whole new transmission. Car is going to need new tires soon. I am likely to give Klaben the business. More
service with inspection I love how the work is accomplished and vehicle is given the once over and items needing attention are identified. This allows a person to schedule th I love how the work is accomplished and vehicle is given the once over and items needing attention are identified. This allows a person to schedule the work in your time frame. More
Absolute wonderful service Kim is always very pleasant and gets everything done. Klaben did everything to keep us happy while waiting for recall parts, and installed them as soo Kim is always very pleasant and gets everything done. Klaben did everything to keep us happy while waiting for recall parts, and installed them as soon as they came in. More
Great Job Mona Was excellent as always. My service was done in an expedient manner. The waiting area has been updated and is very user-friendly Would refer anyo Mona Was excellent as always. My service was done in an expedient manner. The waiting area has been updated and is very user-friendly Would refer anyone to Klaben Ford. More
Satisfied Customer The service department is very thorough and efficient. They explained everything. The waiting area is clean and has WiFi, tv and snacks. The service The service department is very thorough and efficient. They explained everything. The waiting area is clean and has WiFi, tv and snacks. The service was quick. More
Service My only concern was the fact that I missed a voicemail that my car was ready no one made a second attempt the same day my car was not return till the My only concern was the fact that I missed a voicemail that my car was ready no one made a second attempt the same day my car was not return till the next morning More