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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
4,985 Reviews

4,985 Reviews of Klaben Ford Lincoln - Service Center

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August 19, 2024

I am so thankful for Mobile Service; I have used several times now and it is amazing. I am kept informed, service is prompt, the techs do a great job and always leave the area clean. The office staff is a More

by wks4784
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Fincham
August 19, 2024

Very efficient and pleasant to deal with, kept me up to date on the service of my car More

by sideburn007
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2024

Highly recommend this dealership and Mike B in the service department. Excellent service and they are always direct and transparent. More

by sittingthere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2024

Joe was very informative, friendly and welcoming. First service appointment went smooth with his help. Would recommend Joe and the entire Klaben service department to anyone. More

by davidgottas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2024

Great and responsive dealership who provided exceptional and elite service regarding my recent trade in and purchase of a certified pre-owned truck. More

by bozzie22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Mazzagatti
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

Kim Wolfram and the Klaben Service Technicians treated my 50th Anniversary Thunderbird Roadster with the highest level of care. Exceeded my always high expectations Thank you for taking such great care of More

by DavidM0604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

the comment area of this survey is not needed its jut wasting my time all has been said in the checkboxes. More

by Adibarto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan D'Achille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

I was able to get an appointment convenient to my schedule. I have purchased 4 vehicles from Klaben Ford and have relied on them to service each of them. This was the first time a dealt with Gavin an More

by tojoko62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

THIS SERVICE DEPTMENT AND THIS DEALERSHIP IS #1 IN MY BOOK IF YOU WANT GOOD SERVICE AND PEOPLE TO WORK WITH IN SALES DEPTMENT GO TO KLABEN FORD IN KENT OHIO More

by debor19869
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

Prompt friendly service. Checked me in right away. Thorough inspection. Took about an hour. No complaints. More

by bmarshall7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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