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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,299 Reviews

5,299 Reviews of Klaben Ford Lincoln - Service Center

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January 16, 2023

Kristen at Klaben was wonderful to deal with during a hectic situation. She was very personable and had our best interest at heart! My college daughter had to deal with the repair situation so Kristen h More

by michellevacha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen
January 15, 2023

Kim Wolfram is extremely talented and knowledgeable when it comes to vehicles. I have brought my vehicles into Kim for the past many, many years. Kim is always friendly and professional, whether it is mai More

by Nice ride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2023

Klaben people did an excellent job as usual even being done an hour sooner then expected! And not only would I recommend Klaben Ford/Lincoln service I have many times! My only thing is if my appointme More

by mactech44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2023

Mona was amazing at helping with our car 100% recommend. They have always been so kind and knowledgeable. More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2023

Awesome service from the second you drive into the climate controlled reception area. Thorough checklist and process for your vehicle intake and any items you are concerned about. Nice waiting room More

by jchapjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2023

Great dealership! ! We have leased and now purchased our vehicles at Klaben for years. Excellent Sales department and excellent Service department. More

by WayneDebbie2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller, Tyler Schultz
January 07, 2023

Salesman was professional and courteous. He respected my time and my expectations. I got the Jeep I wanted. I traded my car in and got the amount I wanted for it. I had a great experience. N More

by missa03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Volk
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2023

The service department is very efficient. The staff, especially Mike, is so kind and helpful! They have kept my C Max running very well. The waiting area is comfortable and I can easily do so More

by KATHOLTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2023

Perfect service once again. Mona and her team are great! I would recommend this dealership not only for the sales dept but the incredible service after the sale. More

by Mark R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2023

Customer service is second to none. Follow-up is fantastic; thorough explanation of work completed. More

by ETMOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
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