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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
4,801 Reviews

4,801 Reviews of Klaben Ford Lincoln - Service Center

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April 27, 2022

Klaben Ford has always treated me very well. I have got all my service done at the Kent shop. More

by Stuartroland14@gmail.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller, Alisea Kight
Apr 29, 2022 -

Klaben Ford Lincoln responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 26, 2022

I have only had positive experiences with Kim and Klaben Ford. I have brought a lot of cars and this experience from start to finish has proven to be my best. More

by Lfbassmaster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

April 26, 2022

Always friendly, thorough and very good with keeping me informed of timing and any concerns that may have been discovered. More

by cwmay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Klaben Ford Lincoln responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 26, 2022

It was a good experience. My wait time was normal for what I needed done. I dealt with Mona and she was very good. More

by JW64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

April 25, 2022

Very good, she’s a good listener A good attribute to have. I wish her well. More

by Jerry Meyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Klaben Ford Lincoln responded

Hi Jerry, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

April 25, 2022

"The Works" service package was performed on my truck and Mario explained that it would take 1-1 1/2 hours and that is how long it took. One of the nicest service waiting areas I have been in, as well. The c More

by Stan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Palomba
Apr 27, 2022 -

Klaben Ford Lincoln responded

Hi, your comments keep us motivated and working hard for all our guests! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 24, 2022

Wow what can I say about Mario Mario and the dealership. They are just such great people. I have been blessed every single time I have my car serviced. Blessed by smiles as the service door opens, blessed w More

by kkinney23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Palomba
Apr 25, 2022 -

Klaben Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

April 22, 2022

I’ve always taken my vehicles to Klaben to be serviced and every time Mario is helpful and knowledgeable about the services I am or need to get done. The services are always fast without compromising the More

by Sam.I.can
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Van Hoose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Palomba
Apr 24, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mario here at Klaben Ford! Thanks again for the recommendation, and have an amazing day!

April 22, 2022

I have been doing business with Klaben for 30 years, I am very satisfied with them More

by ilenin3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2022 -

Klaben Ford Lincoln responded

Hello, Thank you for taking the time to notice those efforts and for leaving such an awesome review! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

April 22, 2022

excellent dealership with excellent service my service tec tyler should be service manager his customer service is outstanding More

by debor19869
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2022 -

Klaben Ford Lincoln responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

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