Klaben Ford Lincoln

very good great service. They are always there to solve your problem, professional and friendly. you don't need to worry about anything, just leave your car to great service. They are always there to solve your problem, professional and friendly. you don't need to worry about anything, just leave your car to them and things will be fine in hours. More

Great Service Quicklane was as professional and friendly as any place I ever been to in the area and continue to go there and recommend this facility everyone I kno Quicklane was as professional and friendly as any place I ever been to in the area and continue to go there and recommend this facility everyone I know More

Grateful When I went to Klaben that day I didn't know what to do. Richard Klaben took time away from his busy day to talk to me about my options. He knew I was When I went to Klaben that day I didn't know what to do. Richard Klaben took time away from his busy day to talk to me about my options. He knew I was in a bad situation and he took the time to explain to me what options I had and he made sure I understood what the outcomes would be depending on the decision I made. That's the best experience I had buying a new car. He set me up with a very nice man, Chris Volk to do the paperwork and get me in my car. Thank you guys. More

service great job would recommend 2 other friends,very knowledgelable,up to date on all facets of making repairs 2 your vehicle will return for future service great job would recommend 2 other friends,very knowledgelable,up to date on all facets of making repairs 2 your vehicle will return for future services. More

Funniest friendliest Dealership in Kent This was a great experience at Klaben Ford in Kent Ohio, Roscoe Woodberry did a excellent job with this purchase. Everyone was so funny and friendly. This was a great experience at Klaben Ford in Kent Ohio, Roscoe Woodberry did a excellent job with this purchase. Everyone was so funny and friendly. I did everything the day before so when I arrived to pick up my car it was a quick process. Basically sign and drive. I didnt spend my whole day there!!!!! I loved that part the most. Thank you so much Klaben Ford!!!! More

Great experience! This was my first time at the Kent Klaben location. I came in for an oil change. I dropped in and did not have an appointment. I was greeted as soon a This was my first time at the Kent Klaben location. I came in for an oil change. I dropped in and did not have an appointment. I was greeted as soon as I exited my vehicle. After my service was scheduled for the day, the service person, Kyle, showed me to the waiting room and let me know how long my visit should be. I also liked that 15 minutes before my car was finished, Kyle came to the waiting room to give me an update. More

Found the Lincoln here that we were looking for Called about a Lincoln we saw online. Came in and talked with Chris. Very friendly and informative! We had alot of questions! Even helped us Bluetooth Called about a Lincoln we saw online. Came in and talked with Chris. Very friendly and informative! We had alot of questions! Even helped us Bluetooth our phones in the car and set up navigation before we left. We left Happy. We do recommend Klaben Ford Lincoln. More

Good warranty service Since my car is still under warranty no money was paid out of my pocket. My battery was dead with no justifiable reason. Ford Roadside Service came, Since my car is still under warranty no money was paid out of my pocket. My battery was dead with no justifiable reason. Ford Roadside Service came, jumped the battery and I drove it to Klaben. They needed to keep it for a couple of days to find the problem. I would have rated the service as excellent if not for the fact that the tech was reluctant to give me a courtesy car to use bc I had not purchased an extended warranty. When I related that I expected a car to use without having to pay for it because the battery should still be fine, the manager ok’d the use of a courtesy car. However, the tech was very professional, personable and a pleasure to work with. So I was not inconvenienced while Klaben tested the battery. More

Floyd is the man! Floyd was great to work with and very polite. Got straight to the point and felt I could trust what he said about what we needed to do with our car to Floyd was great to work with and very polite. Got straight to the point and felt I could trust what he said about what we needed to do with our car to get it fixed and road ready. More

Very punctual, and very friendly Great service, everyone friendly, and always love the friendliness of everyone wanting to do a good job. Kim is always great and very friendly. Love c Great service, everyone friendly, and always love the friendliness of everyone wanting to do a good job. Kim is always great and very friendly. Love coming here for service More