
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Always great at Klaben! Recently just purchased another new car at Klaben Ford in Kent... As always, the team there is great! Very helpful, a pleasure to work with everyone. Recently just purchased another new car at Klaben Ford in Kent... As always, the team there is great! Very helpful, a pleasure to work with everyone. A special thanks to my salesman Tim, thank you for the attention to details! More
Body shop Excellent service, my truck was done in the time specified and the staff was friendly and courteous. They took care of all the details for me. Excellent service, my truck was done in the time specified and the staff was friendly and courteous. They took care of all the details for me. More
Great employees Clean and easy to by a car Chris Voke is Good salesman car was clean and ready when I got to pick it up all great employees to work with Clean and easy to by a car Chris Voke is Good salesman car was clean and ready when I got to pick it up all great employees to work with More
Helped in an Emergency During a very busy time for the Service department Kim worked us in and finished the repairs much sooner than we ever expected. She gave us fair reco During a very busy time for the Service department Kim worked us in and finished the repairs much sooner than we ever expected. She gave us fair recommendations and is always helpful and understanding. More
I was in for an oil change I love my service writer Mona, and my salesman Michael Cooney they both take very good care of me. I love klaben ford Lincoln. I refer anyone I can I love my service writer Mona, and my salesman Michael Cooney they both take very good care of me. I love klaben ford Lincoln. I refer anyone I can to them. More
Knowledgeable and responsive they made me feel like welcome No question remained unanswered. All time lines were met and exceeded. This was our third vehicle from Klaban. There is a reason for this. The time th No question remained unanswered. All time lines were met and exceeded. This was our third vehicle from Klaban. There is a reason for this. The time that was spent with us gave us the trust that that is so important when buying a new vehicle. More
Lack of transparency! Very disappointed. I have purchased and leased 7 vehicles with Ford in over 20 years and never had a dealership reluctant to provide invoice information. My overall expe I have purchased and leased 7 vehicles with Ford in over 20 years and never had a dealership reluctant to provide invoice information. My overall experience with previous Ford dealerships, have been positive and with total transparency. I currently have two invoice printouts in my possession from local Ford dealers, and received them with no questions or hesitation. When I requested the information (twice) from you (Louis Polos) on Saturday, you should have been open and honest on your intentions. The Klaben slogan says no misleading claims, no gimmicks... Honesty and transparency is everything with large ticket purchases. Thanks, but NO thanks! More
Great Experience - Professional It's nice to finally to have found a dealership that cares about the customer. I transfered from the Horrible Dealership Nick Mayer Ford. Worst Experi It's nice to finally to have found a dealership that cares about the customer. I transfered from the Horrible Dealership Nick Mayer Ford. Worst Experience ever. Your Money is all they care about now. It was a good dealership when it was Marshall Ford. Klaben is like a breath of fresh air. I would buy a car from Klaben but since Ford won't Honor and take care of a warranty, I won't be buying another Ford Product. I was a Customer for 30 years. Vehicles cost to much to have a car company not stand behind the their product. More
The best severice appt. I ever had. I have never been treated better in the 56 years I've been buying cars. Kim is the best . She should get an atta girl. thank you Kim. I have never been treated better in the 56 years I've been buying cars. Kim is the best . She should get an atta girl. thank you Kim. More
Leased a new focus Nate made the whole process as easy and quick as possible. Very helpful. He even delivered the vechile to me. Definitely will be doing business with n Nate made the whole process as easy and quick as possible. Very helpful. He even delivered the vechile to me. Definitely will be doing business with nate again in the future. More