Klaben Ford Lincoln

Great place to get a car! Klaben is a great place to get a car. My parents have gotten 8 cars from them and I have gotten 2. Bob Paytas helped me get both of my cars. He is ver Klaben is a great place to get a car. My parents have gotten 8 cars from them and I have gotten 2. Bob Paytas helped me get both of my cars. He is very friendly and answers all questions. I would definitely recommend Klaben Ford and Bob to anyone. More

Quality Service, Happy customer Klaben Quicklane does solid work everytime. They are knowledgible, progressional, and customer centered. I will definitely be returning to Klaben Quic Klaben Quicklane does solid work everytime. They are knowledgible, progressional, and customer centered. I will definitely be returning to Klaben Quicklane for all of my mechanical needs. More

A Surprise Purchase We went into Klaben Ford in Kent just to look at new Ford Escapes while our Ford truck was being serviced for an air bag recall. Nate greeted us and s We went into Klaben Ford in Kent just to look at new Ford Escapes while our Ford truck was being serviced for an air bag recall. Nate greeted us and showed us where the red tag specials were. The prices were about what we expected with a nice reduction on a few 'red tag' Escapes. As we described what we were interested in he ran and got other vehicles to show us. Never did he give us the typical car salesman hype or 'buy now not later vibes' we have had during car buying before. Nate really listened to what was important to us, and we ended up buying our dream Escape within the price guidelines we had set ahead of time with no hassle or pressure. Nate took his time showing us all the features and invited us back to clarify functions as we drive the car. He also sent us videos to watch how to use the features and set things up on our car computer. It was a positive experience in every way! More

Battery died Got my car in for service. They couldn't explain why The battery died. Even with all the testing. No computer errors. Suggested to drive it and if i Got my car in for service. They couldn't explain why The battery died. Even with all the testing. No computer errors. Suggested to drive it and if it needed to come back they would request a new battery be put In. More

Honesty If they tell you it needs replaced it does. very honest people working there at Kalben ford I’ve never bought a car from them but I think my next p If they tell you it needs replaced it does. very honest people working there at Kalben ford I’ve never bought a car from them but I think my next purchase may be from Kalben ford. fixed-right thank you More

Friendly and Simple Doug Carter at Klaben Ford helped me a great deal with buying my first new car. I was very nervous with the entire process, but Doug helped to make it Doug Carter at Klaben Ford helped me a great deal with buying my first new car. I was very nervous with the entire process, but Doug helped to make it as easy and simple as possible. Because of the support I received at Klaben and the friendly employees, I was able to walk out feeling confident with my purchase of a new car. More

Chevy Traverse Everyone especially Louis were kind helpful and made this transaction very smooth. Louis answered and was prompt on all my questions through email tx Everyone especially Louis were kind helpful and made this transaction very smooth. Louis answered and was prompt on all my questions through email tx and phone. I really like how detail oriented he was. I drove 2 hours to buy this car and Louise had everything done by the time I got there. He went the extra mile to make sure everything car, paperwork, and is as the costumer were taken care off! Thanks again! More

oil change and check up They were wonderful! They listened to my concerns and requests as usual and were very polite and prompt. The waiting room is very nice and clean. They were wonderful! They listened to my concerns and requests as usual and were very polite and prompt. The waiting room is very nice and clean. More

Great salesman No pressure Very informative , did not pressure me into buying a vehicle Seemed to know a lot about Ford Escapes Called after purchase to make No pressure Very informative , did not pressure me into buying a vehicle Seemed to know a lot about Ford Escapes Called after purchase to make sure all was good More

AWESOMENESS!! Tim Sterling was simply amazing! He never haggled me, he was honest from start to finish, he worked his A off to help me get my car. James Stickler Tim Sterling was simply amazing! He never haggled me, he was honest from start to finish, he worked his A off to help me get my car. James Stickler worked magic for me, and Kristine Klaben was so thorough and explained everything to a T, I love Klaben Ford. More