Klaben Ford Lincoln

They dealt with me in and efficient and fair manner. While they are not my regular Ford dealer I went to them because they had a specific car I was interested. After a couple of hours of negotiating the While they are not my regular Ford dealer I went to them because they had a specific car I was interested. After a couple of hours of negotiating they determined the car was already sold to another customer. Fortunately they had one other of hard to get vehicle and gave me a good deal on it. Quickly they prepped the car and got me out the door with it. The salesman I worked with was very good. More

Good Service Oil change and block heater cord replacement. It took a little longer than expected due to a faulty replacement part (beyond their control). They di Oil change and block heater cord replacement. It took a little longer than expected due to a faulty replacement part (beyond their control). They did not charge for the oil change due to the extra time which i appreciated. More

Mike Brandvold is Awesome Mike always help me and he is so helpful he really cares about the customer and really works with you to get you car fix right. Mike always help me and he is so helpful he really cares about the customer and really works with you to get you car fix right. More

In with a Focus out with an Ecosport Went to look at an on-line Escape (sold 15 minutes before we arrived. Drove the 2019 Ecosport - loved it and drove it home 3 hours later. Great p Went to look at an on-line Escape (sold 15 minutes before we arrived. Drove the 2019 Ecosport - loved it and drove it home 3 hours later. Great price and friendly helpful service fro Mike Cooney as usual. So if you're looking for fast, friendly service go see Mike Cooney at Klaben - you won't be sorry! More

Outstanding Service Called to set up appointment - went perfect Follow-up notified before appointment notified day of appointment Car was finished in record time. Called to set up appointment - went perfect Follow-up notified before appointment notified day of appointment Car was finished in record time. Couldn't ask for better service More

A great Dealership On Dec 30, we made a visit to the Klaben Ford dealership in Kent in search of a 2019 Ford Ranger truck. We were fortunate to be greeted by a salesman On Dec 30, we made a visit to the Klaben Ford dealership in Kent in search of a 2019 Ford Ranger truck. We were fortunate to be greeted by a salesman Matthew Garred. Matthew was friendly, courteous, and most of all an obliging listener of our desires and budget. Although, he did offer other options, once he understood our needs, he along with his manager Doug, all showed a lot of cooperation to help us find our vehicle .Matt demonstrated all features on our vehicle Matt actually delivered our truck to our home as it was a cold and snowy day. We would like to congratulate the Klaben Ford dealership for having the insight to hire a staff who is knowledgeable, cooperative, and who truly wants the satisfaction of its customers. Our interaction with Matthew Garred , his manager Doug Carter , and Christine Klaben was a very enjoyable one. More

Klaben Ford is the only dealership I have dealt with and the only one I ever will. Most of my family also purchases here! Everyone is amazing and so helpful. There is never any pressure and they make you the only one I ever will. Most of my family also purchases here! Everyone is amazing and so helpful. There is never any pressure and they make you feel comfortable. Even after the sale is complete, they're still there if you need them. I've moved 700 miles away but still travel back for all my car needs. Thank you Klaben Ford! You have a customer for life!! More

Excellent Wonderful experience! Everyone was very helpful and professional. I was not rushed and communication was direct and easy. My entire family buys vehicl Wonderful experience! Everyone was very helpful and professional. I was not rushed and communication was direct and easy. My entire family buys vehicles from here and will continue to do so. More

easy experience Leasing a new car I went to Klaben Ford in Kent, Ohio just to check out the new Escapes since my lease was coming due in a few months, i was surprised at all the new up I went to Klaben Ford in Kent, Ohio just to check out the new Escapes since my lease was coming due in a few months, i was surprised at all the new up dates on their cars, the salesman who helped me was Chris Volk, he just went out in the lot and grabbed a car for me to drive, and i loved it, the color and everything about it, and i ended up getting the car that day, thank you Chris! More

Above my expectations The whole car buying experience at Klaben was great. I did not feel pushed into buying my new suv, everything from the 1st text to the signature at th The whole car buying experience at Klaben was great. I did not feel pushed into buying my new suv, everything from the 1st text to the signature at the end was above and beyond. Thank you.. More