
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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This was my first time buying online and unseen. They made the purchase easy and answered every question. A good experience. They also handled the delivery and made the process quick. made the purchase easy and answered every question. A good experience. They also handled the delivery and made the process quick. More
Dash lights I spoke to Kim when I made the appointment. When I arrived, Kim met me in the service area and we went over the reason for my appointment. Kim led me I spoke to Kim when I made the appointment. When I arrived, Kim met me in the service area and we went over the reason for my appointment. Kim led me to the waiting area and went over the snacks and drinks available to me while I waited. She came back about halfway through my wait and informed me was going on and would be back later after the tech took the truck for a 10 mile drive. When Kim returned I followed her to the cashier counter and she explained that there was a fluke with the brake modem and hopefully it doesn’t happen again, if it did to call back. She detailed the conversation a bit more than I have but she was super nice and kept me well informed. More
Top Notch We've been loyal customers for many years. It's always a pleasure to have Mona as our service advisor. She's extremely knowledgeable and professional. We've been loyal customers for many years. It's always a pleasure to have Mona as our service advisor. She's extremely knowledgeable and professional. More
I worked with Tyler on Friday night in buying my first truck in 10yrs. Excellent experience, highly recommended. Absolutely the best experience when having an issue with my new truck. Never thought I’ truck in 10yrs. Excellent experience, highly recommended. Absolutely the best experience when having an issue with my new truck. Never thought I’d actually say that about a dealership or having issues with a new vehicle but Brandon in service, Tyler in sales, and Shawn the manager absolutely went above and beyond in correcting a problem. Highly recommended. More
CLASSY 1ST CLASS CUSTOMER SERVICE PROFESSIONAL. AND SO FRIENDLY I HAVE NEVER BEEN DISSATISFIED . I BOUGHT MY TRUCK THERE AND HAVE RECEIVED EXCELLANT 1ST CLASS CUSTOMER SERVICE PROFESSIONAL. AND SO FRIENDLY I HAVE NEVER BEEN DISSATISFIED . I BOUGHT MY TRUCK THERE AND HAVE RECEIVED EXCELLANT SERVICE FOR TWO YEARS More
Chris was a huge help! Im SO happy with my purchase. They made the process easy and worked hard to make sure everything was done right. They made the process easy and worked hard to make sure everything was done right. More
This dealership has been a pleasure to work with for needed service. I brought my daughter's car in for a recall and was happy with how we were kept updated on the repair progress. needed service. I brought my daughter's car in for a recall and was happy with how we were kept updated on the repair progress. More
Tyler was very friendly and helpful. Did the requested oil change and provided shuttle to and from work. Upon picking up the car, it was cleaned and ready. oil change and provided shuttle to and from work. Upon picking up the car, it was cleaned and ready. More
Klaben collision. Klaben collision went above and beyond. I live about 30 ish minutes from the collision location. I had two major surgeries in a two week period and Klaben collision went above and beyond. I live about 30 ish minutes from the collision location. I had two major surgeries in a two week period and Brandon from Klaben offered to bring my vehicle to my home and pick up the rental and return. Huge help to us. Brandon was professional and courteous throughout the process. My vehicle was returned looking brand new. More