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Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Very happy This is my second vehicle I have bought from Klaben. My salesman Chris was great. He was professional and easy to work with. And the girl who helped m This is my second vehicle I have bought from Klaben. My salesman Chris was great. He was professional and easy to work with. And the girl who helped me in finance was great. More
Great service Went in for an oil change and Rosco and Mona really took care of me and provided exceptional customer service. I will be bringing my Ford into Klaben Went in for an oil change and Rosco and Mona really took care of me and provided exceptional customer service. I will be bringing my Ford into Klaben for all of my service and sales needs because Rosco Woodberry and Mona Crooks. More
Awesome Oil Change They got me in when I wanted them to, then they held my car for me until I could return because I had a prior engagement. Mona is always helpful and f They got me in when I wanted them to, then they held my car for me until I could return because I had a prior engagement. Mona is always helpful and funny. Roscoe always checks in on me if he knows I’m there. Klaben is top notch and I’m glad I got my vehicle from them. More
Very cloudy headlights My headlights had become very cloudy and dim. Klaben was the only shop I called who would look to see if they could be restored. They couldn't, so Nic My headlights had become very cloudy and dim. Klaben was the only shop I called who would look to see if they could be restored. They couldn't, so Nick got on the computer to help me look for replacements that weren't expensive. I ordered some at home for $80 & arranged with Nick to come in & have them installed. Great service & will go back for any bodywork that I may need. More
Price of new vehicle right, really lowballed my trade in. They were told to remove breakaway switch from trade in, employee cut the plug off instead of pulling harness thru floor. This will cost me an addi They were told to remove breakaway switch from trade in, employee cut the plug off instead of pulling harness thru floor. This will cost me an additional 80.00 out of my pocket More
Very fast turnaround. I got the works done and was very impressed with how fast the car was done and ready to go. Mona Does a great job. I got the works done and was very impressed with how fast the car was done and ready to go. Mona Does a great job. More
Great courtesy shown each and every time I need assistance. I am very pleased to take my car to Klaben. Mike , Mona and Joe Frence are super good at their job. Very friendly, service never takes long. Always of I am very pleased to take my car to Klaben. Mike , Mona and Joe Frence are super good at their job. Very friendly, service never takes long. Always offer to wash my car, and they send me off to the coffee and donut parlor, I love, watch some TV and boom I'm outta there. There have been several others that have taken care of me, I'm sorry I can't remember the others names, but you all are great at what you do, I thank you and wish you all a Merry Christmas. More
Oil change I always get great service will dealing with the service dept. Mona is always courteous and very helpful in all aspects of her job, Thanks to all I always get great service will dealing with the service dept. Mona is always courteous and very helpful in all aspects of her job, Thanks to all More
Courtesy Each time I have taken my vehicle in, I am treated with courtesy and respect. Joe French, my service contact, listens and is always patient with my c Each time I have taken my vehicle in, I am treated with courtesy and respect. Joe French, my service contact, listens and is always patient with my concerns. I would highly recommend Klaben's service department to my friends. In fact, my youngest daugther purchased her car at Klaben and speaks highly of the service department. More
Quick and Easy The lease return and repurchase process was seamless. I was a little nervous going to a new dealership after using the same one for so long. Mike was The lease return and repurchase process was seamless. I was a little nervous going to a new dealership after using the same one for so long. Mike was very helpful, professional and courteous. I will definitely be returning to Klaben Ford, for any future transactions. More