Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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David helped me out through text messages which I appreciate during this busy time in my life. He was very helpful and was able to answer any questions I had. When it was time to come in David was i appreciate during this busy time in my life. He was very helpful and was able to answer any questions I had. When it was time to come in David was in a training session but Rob Simon was able to step in and provided the best car buying experience I've ever had! Steve Opalco was very nice and greeted me at the door and was able to makes things move quickly. Christina Klaben in finance was so nice, down to earth and very knowledgeable as well as helpful when it came to picking an extra warranty. I will absolutely recommend Klaben Ford and will back! More
David Mitchell was very helpful and professional. I liked the large selection of vehicles in stock. Everyone there was courteous and helpful. The financial department was helpful. liked the large selection of vehicles in stock. Everyone there was courteous and helpful. The financial department was helpful. More
Mario was very courteous and helpful. A rental car was arranged for me and the diagnostic testing was quick and well communicated. I'm so pleased that I went with this dealership! arranged for me and the diagnostic testing was quick and well communicated. I'm so pleased that I went with this dealership! More
Tyler was very helpful. He had good communication skills and was quick to respond. I also loved the remote delivery option. They made everything easy! and was quick to respond. I also loved the remote delivery option. They made everything easy! More
Tim found me the truck I wanted, took very excellent care of me. The only thing that I am disappointed with is the wash rack people. They were very slow, and did not do a good job cleaning my new truck. Wind of me. The only thing that I am disappointed with is the wash rack people. They were very slow, and did not do a good job cleaning my new truck. Windows were still dirty, left razor blade on passenger seat and in bed of truck, Tim had to finish removing the sticker glue from window. Tim went above and beyond and greatly appreciated. More
Most Awesome group of people to deal with. I have been buying cars from them for year and have no complaints what so ever. I leave there feeling good about everything, even on the service department side. buying cars from them for year and have no complaints what so ever. I leave there feeling good about everything, even on the service department side. Louis and Steve are AAAWWWEEESSSOOOMMMEEE!!!!! More
I had service performed on my 2017 F-150 and while the initial appointment did not go as planned, Sean Bradford stepped-in to make things right. Sean followed up with me, listened attentively to my needs initial appointment did not go as planned, Sean Bradford stepped-in to make things right. Sean followed up with me, listened attentively to my needs and addressed all of my concerns and issues. He was prompt, courteous and the consummate professional. I could not be happier with my recent experiences with Sean. I have been buying cars and trucks from Klaben Ford for over 30 years and I cannot say enough good things about them. While the salesman may come and go, the service professionals like Mona Crooks and Sean Bradford have been there many years (I think Mona has been there over 20 years) and these are the important people that have worked to maintain my loyalty. Both Mona and Sean are awesome! More
The dealership was clean and modern. They exhibited a culture of high customer service and want to meet our needs not just sell a car. culture of high customer service and want to meet our needs not just sell a car. More
We had a perfect experience at the Klaben dealership. Our salesperson Matt was excellent. His knowledge of his product was fantastic. The whole process was smooth as silk. salesperson Matt was excellent. His knowledge of his product was fantastic. The whole process was smooth as silk. More
As usual my service mgr. Kim wolfram was prompt and professional .My car was completely checked and serviced . The team at Klaben was very helpful. professional .My car was completely checked and serviced . The team at Klaben was very helpful. More