Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I viewed your service department as a way to diagnose my cars when other fail and not to repair them. This is do to the ridiculous upcharching and ridiculous labor charges. That being said you guys did a go cars when other fail and not to repair them. This is do to the ridiculous upcharching and ridiculous labor charges. That being said you guys did a good job correctly diagnosing the issue in a very timely manner. I will be coming back for sure if the need arises. More
Klaben Ford Lincoln was very helpful in my purchase of my F150 sport. I located the vehicle on Fords website after learning from another dealer my build I placed wasn't going to happen. After showing interes F150 sport. I located the vehicle on Fords website after learning from another dealer my build I placed wasn't going to happen. After showing interest in the truck I found on klaben's website, Louis contacted me right away letting me know he'd check on its status by morning. He called first thing, and later that day I went to look at the truck. It was exactly what I was trying to find since the 2020 builds had been cut off. Louis and Steve were extremely helpful during the process and after making the purchase. They answered all my questions and Louis took the time to show me how several options on the truck work. I would highly recommend Klaben to family and friends, and I want to thank again Louis and the team for turning a disappointing situation of another dealer into a great experience by their team at Klaben Ford Lincoln. More
Service is excellent. Everyone is helpful in getting you and your car to the right spot. One comment on masks: the scarf masks or neck gaiter masks are not very protective, according to the news reports. and your car to the right spot. One comment on masks: the scarf masks or neck gaiter masks are not very protective, according to the news reports. Please ask your employees not to wear those types of masks. More
Salesman was very patient with me and explained systems when asked. Also helped sync the phones. Had another dealer wanting my business but preferred Klaben because of the service department. when asked. Also helped sync the phones. Had another dealer wanting my business but preferred Klaben because of the service department. More
I felt comfortable and relaxed.Tim was very understanding and patient, he took his time showing me different cars and truck ,he explaining and answer all my questions. and patient, he took his time showing me different cars and truck ,he explaining and answer all my questions. More
Terry was very kind and patient, and took the time to walk thru all the details of the new SUV. Christine was also patient, and quick to wrap up all the paper work. walk thru all the details of the new SUV. Christine was also patient, and quick to wrap up all the paper work. More
I had the pleasure of working with Terry Baughman, Nate Bryant and Christine Klaben. They where very professional,courteous and friendly. Nate explained the car systems and everything else. Terry helped me Bryant and Christine Klaben. They where very professional,courteous and friendly. Nate explained the car systems and everything else. Terry helped me to decide which car to buy. Christine was very helpful to explain about options for financing. More
Rich, Terry, Nate, and Christine are an awesome team. We are always treated like family at Klaben. This was the first time working with Nate and he is so helpful, knowledgeable and really hustled to get 2 d are always treated like family at Klaben. This was the first time working with Nate and he is so helpful, knowledgeable and really hustled to get 2 deals done. Rich and Terry always get us the best bottom line pricing and always treat us more than fair! Christine makes the financing smooth and flawless as usual. Thank you klaben ford team. You guys are the best! More
Work completed In time and with high quality. As always I was impressed with the Klaben service department. I will continue to use this group for my service needs. was impressed with the Klaben service department. I will continue to use this group for my service needs. More