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Klaben Ford Lincoln

Kent, OH

5.0
14,135 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,135 reviews

November 20, 2020

Mona and the team at Klaben Ford service always are helpful, friendly, and keep our vehicles in great shape! I always return for service at Klaben Ford. More

by IMSANDYZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Klaben Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

November 20, 2020

Hands down Roscoe is the best. As long as he is with Klaben I will be getting my vehicles from him. Not only does he give you the best deal, he also takes care of you on the service end as well. I have More

by Langear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We are happy Roscoe was able to help you out! Thanks again for your business! Take care!

November 20, 2020

This is our 4th lease from Roscoe and the Klaben team. We send all of our family and friends here because they treat you like family! More

by Nhomrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Colbert
Feb 08, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

November 19, 2020

I love my ford flex although I had a problem with water leaking on the inside passenger side. The holes under the cow were plugged. Got it fixed More

by dmcm87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2020

We were very impressed with the service from everyone especially with finding us a can of soup. Our salesman Brandon went above our expectations. He offered to come in on his day off to make sure every More

by John W Cespedes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Stahl
Feb 06, 2021 -

Klaben Ford Lincoln responded

John, thank you for your wonderful response to the quality of service our Staff provides! Thanks again for your business! Take care!

November 19, 2020

First time ever I bought a car via cell phone and text! Dealership is true to its word; willing to negotiate and please the customer. Salesperson Tyler Kline made the purchase seamless. Straight talking, p More

by Doby
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2020

I can not express in only 25 words how amazing and helpful and personalized my serve was with Louis my salesman and the Klaben company. They went over and beyond to find the right car in the correct c More

by Digie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2020

As always I had a very positive experience. The staff were friendly and helpful. My recalls were completed in a timely fashion, as well as another service was done also. The facility is clean . More

by trevaniabethune
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2020

Louis was a pro and very knowledgeable. Very nice person! Jen in finance was very professional and very nice as well! We drove almost 3 hours to get here and it was worth the trip! Thank you! More

by Virginlandscape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2020

Tim was very knowledgeable and helpful throughout the buying experience. He was friendly and welcoming from start to finish. We truly appreciate his professionalism and dedication. More

by Tsantos42
Recommend Dealer
Yes
Employees Worked With
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2021 -

Klaben Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with Tim. Thanks again for your business! Take care!

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