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Klaben Ford Lincoln

Kent, OH

5.0
14,134 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,134 reviews

November 23, 2020

Chris was right on top of when my lease was getting close to expire. He reached out to make sure I knew and to see what I was thinking. I wanted a Jeep and he was able to put me in contact with the right p More

by riley_jules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 23, 2020

Rob and Jenn were amazing!!!! I will be back again to purchase in the future, that’s for sure. It was a pleasure working with both of them👍🏼😁 More

by dcdjw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller
Feb 09, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your kind words and congratulations on your new vehicle! We are happy Rob and Jenn were able to help you out! Thanks again for your business! Take care!

November 23, 2020

This is such a great place to buy a car - fair and honest. Rosco is a wonderful salesman. He explains things in away that I always understand and he is so helpful. I don’t think I will ever go anyw More

by Kathleen8650
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Casto
Feb 09, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your kind words about Rosco and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

November 22, 2020

I have previously worked with Roscoe in the past and I am still beyond astonished by the customer service he provides. He has gone above and beyond even after my purchase. He has called me a few times after More

by Khaled Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Klaben Ford Lincoln responded

Khaled, thank you for your wonderful response to the quality of service our Staff provides! We are happy Roscoe was able to help you out! If there is anything else we can do to assist you, please let us know! Take care!

November 22, 2020

We were very pleased with our visit to Klaben Ford this past week. We found a car online and from the time we walked into the dealership we were welcomed by friendly people. Rich introduced us to Chris V More

by cheryl.snyder44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Volk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Klaben Ford Lincoln responded

Cheryl, thank you for your kind words and congratulations on your new vehicle! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

November 22, 2020

Great people took care of my car got me and out it was a very experience. I will continue to use Klaben for all my service needs. More

by COLE.JIM38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Klaben Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

November 22, 2020

I had a great experience buying our new Corsair Lincoln. Chris Moldas made the process easy and quick. He did everything he could to make sure I got the exact car I was looking for. Great communication! He More

by cbevan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your kind words about Chris and congratulations on your new vehicle! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 21, 2020

As long as klaben Ford is in business and as long as I am able to get to them, I will buy a car no where else! Rich Klaben and his team are true professionals. I am retired from Ford and can buy my cars anyw More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Mott, Tim Casto, Andy Bellian, Terry Colbert, Denise Miller
Feb 08, 2021 -

Klaben Ford Lincoln responded

Dave, thank you for your wonderful response to the quality of service our Staff provides! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

November 21, 2020

First experience working with Louis. Very attentive and easily reachable at various hours. Would highly recommend Klaben and Louis to my friends and family. The minute you walk on the lot there is always s More

by Aismsharkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Colbert, Branden Johnson
Feb 08, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 20, 2020

Mona and the team at Klaben Ford service always are helpful, friendly, and keep our vehicles in great shape! I always return for service at Klaben Ford. More

by IMSANDYZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Klaben Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

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