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Klaben Ford Lincoln

Kent, OH

5.0
14,130 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,130 reviews

December 14, 2020

Came into the dealer looking. Nate gave me a number I couldn’t walk away from. Nate was professional and worked with my needs. 100% Klaben made a life customer!! More

by ncistone
Recommend Dealer
Yes
Employees Worked With
Nate Bryant
Feb 12, 2021 -

Klaben Ford Lincoln responded

Hello, thank you for your kind words and this wonderful review! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 14, 2020

she was very very nice. wonderful service & fun to talk too! She checked me out at the counter, along with brian who is also a very nice man, & good employee. Also very fun to talk too, & has helped me out More

by Stefankuljanin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Thompson, Katy Rock
Feb 11, 2021 -

Klaben Ford Lincoln responded

Hello, we're happy you found our staff to be so supportive during your experience here at Klaben Ford. Thank you for the review! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Until the next time we meet, take care!

December 14, 2020

My husband and I are both very pleased withKlaben in My husband and I are both very pleased with Klaben in Kent. The employees are all excellent, extremely helpful and friendly. Mike Uzl is a great s More

by Mulligan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Uzl II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Klaben Ford Lincoln responded

We are happy we could make your experience a positive one! Thank you for your feedback. We hope you continue to choose Klaben Ford for all your vehicle needs! Take care!

December 14, 2020

Great experience. David Mitchell was so nice to work with. He made the process quick and smooth for us. He had all of the paperwork ready to go for us when we returned with our cars so that we weren’t s More

by arsmoleny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller
Feb 11, 2021 -

Klaben Ford Lincoln responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

December 14, 2020

Mona is always kind and pleasant to deal with. The only Mona is always kind and pleasant to deal with. The only thing that concerns me is the number of people in the waiting room and chairs not being wi More

by mjs1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2020

What fantastic service from the moment I walked into the dealership to when I got into my new Lincoln! I was so very impressed with everyone who helped me! Thank you for making this transition so effortless More

by Tonyox23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2020 -

Klaben Ford Lincoln responded

Hi Tonyox23, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

December 13, 2020

Matt was amazing! He walked us through the entire process with ease and we were in and out in a jiffy. He explained everything to us, showed us how to use the app and the new car features. All in all, it w More

by Ebweese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Moyers
Dec 19, 2020 -

Klaben Ford Lincoln responded

Hi Ebweese, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

December 12, 2020

Very pleased with Tyler and the service Dept.Had my Nautilus picked up and they drooped off a mkc .What more could I ask for. More

by tonycitraro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Klaben Ford Lincoln responded

Hi, our Staff works hard to go the extra-mile for our valued guests! Please let us know if there is ever anything else we can do for you! Safe travels!

December 12, 2020

This is a great place to get your car worked on. I feel I can trust that my car is in good hands at quicklane. More

by jmastaso9409
Recommend Dealer
Yes
Employees Worked With
Brian Thompson
Dec 19, 2020 -

Klaben Ford Lincoln responded

Hello, thank you for sharing your positive experience! We hope to be of service to you again! Take care!

December 12, 2020

Tyler did a great job listening to my concerns about the high price of a Ford part and that the whole assembly needed to be replaced vs just the broken part. He argued my case and actually was able to get i More

by JJM
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2020 -

Klaben Ford Lincoln responded

Hi Jjm, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

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