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Klaben Ford Lincoln
Kent, OH
14,130 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 14,130 reviews
December 15, 2020
Mike was very helpful and easy to work with. I called in and he took the time to walk me through the process and made it simple. and he took the time to walk me through the process and made it simple. More
by ccl35
Employees Worked With
December 15, 2020
Mr.Polos was very professional. I was very impressed on his knowledge of all aspects of purchasing ,and leasing from the Ford motor company. He is very well organized ,and kept me up to date via text or ca his knowledge of all aspects of purchasing ,and leasing from the Ford motor company. He is very well organized ,and kept me up to date via text or calls on my available options . I was very comfortable working with Mr. Polos. He was very conscientious in meeting and going beyond every aspect of making sure I was a satisfied customer. He was especially helpful in connecting my phone to the remote start App. You can be very proud of having Mr. Polos as an employee of your Klaben Ford team .Very respectful personable young man . I will look forward to working with him for my next Klaben experience. More
by VICTORIA.EBNER
December 15, 2020
Easy to work with and very knowledgeable. Jennifer was quick while really staying interested in what I wanted not what she wanted me to buy. She asked about my driving habits and fit everything to my need quick while really staying interested in what I wanted not what she wanted me to buy. She asked about my driving habits and fit everything to my needs. More
by Casha503
December 15, 2020
Jennifer made the finance decision making easy. My husband and I were very impressed. Couldn’t ask for a better employee. You can tell she enjoys her job. husband and I were very impressed. Couldn’t ask for a better employee. You can tell she enjoys her job. More
by Alwaystired6
December 15, 2020
I had an excellent experience and was very satisfied with the service I received from start to finish! Dave and his manager were excellent and very helpful. This is my second car from Klaben Ford Lincoln and the service I received from start to finish! Dave and his manager were excellent and very helpful. This is my second car from Klaben Ford Lincoln and I’ll be a lifetime customer! More
by Bri H.
December 15, 2020
Always great customer service!! We have bought and had serviced several vehicles from Klaben. Have never had a problem. Great dealership!! Would not hesitate to recommend!! serviced several vehicles from Klaben. Have never had a problem. Great dealership!! Would not hesitate to recommend!! More
by Sherri S.
Verified CustomerDecember 14, 2020
Mike's explanation of the work done to my car was presented in an efficient and friendly manner. Appreciate the special attention of sanitizing due to COVID-19. Thank you Klaben service departmen presented in an efficient and friendly manner. Appreciate the special attention of sanitizing due to COVID-19. Thank you Klaben service department More
by Suene
Employees Worked With
December 14, 2020
Tyler was very informative and kind! We went over options and he was patient with me. I would definitely recommend him and hope to continue working with him. and he was patient with me. I would definitely recommend him and hope to continue working with him. More
by Jessica
Employees Worked With
December 14, 2020
Always a pleasure dealing with the folks at Klaben. They are veterans in their knowledge of the Lincoln product and get me in and out of the service center in a very reasonable time frame. The waiting area are veterans in their knowledge of the Lincoln product and get me in and out of the service center in a very reasonable time frame. The waiting area is bright, clean and inviting and the big screen TV viewing makes the time go even faster! More
by SRUTH32
Employees Worked With
December 14, 2020
Here, you are treated like family. No pressure, no haggling. Just good prices and honest people. Mike answered my many MANY questions timely, with patience, and throughly. While at the dealership he haggling. Just good prices and honest people. Mike answered my many MANY questions timely, with patience, and throughly. While at the dealership he not only made sure we understood what steps were needed to secure the car, but also how the car worked that we picked out. Wonderful experience all around. We will definitely be doing business again in the near future! Thank you Mike and the Klaben team! More
by Aturne12
Employees Worked With
