Klaben Ford Lincoln

Thank you for the professional service. Can definitely tell it is a family owned business. Would definitely recommend to family and friends who are looking for their next vehicle. tell it is a family owned business. Would definitely recommend to family and friends who are looking for their next vehicle. More

The service department is staffed with courteous, friendly, responsive and efficient people. The environment is clean and the processes/procedures are well organized . I appreciate that specific ap friendly, responsive and efficient people. The environment is clean and the processes/procedures are well organized . I appreciate that specific appointment times are set, customers receive calls to verify the work needed and that shuttle service is available. My experiences at Klaben Ford have been very positive. Joe French has provided excellent customer service to my family for several years. More

There was an issue with my back up camera. When the part didn't fix the problem Mona got a rental for me so I didn't have to wait. They found the issue and sent me on my way. Excellent service. I have had didn't fix the problem Mona got a rental for me so I didn't have to wait. They found the issue and sent me on my way. Excellent service. I have had the car for about 3 years now and always have it serviced here. Everyone has always been friendly and helpful. More

Great service. Mike is always helpful, efficient and trustworthy when it comes to making repairs and upgrades on my vehicle. Even though he is juggling lots of other clients, he always makes me feel li trustworthy when it comes to making repairs and upgrades on my vehicle. Even though he is juggling lots of other clients, he always makes me feel like I'm the only vehicle he has to deal with! More

Klaben service always does a great job! Kim Wolfram always takes care of my cars and does a first rate job, she handles everything with grace!! always takes care of my cars and does a first rate job, she handles everything with grace!! More

Brian has been my quicklane service rep for several years now, and he’s always incredibly helpful, understanding and kind. He is never too busy to explain a repair or component if I ever have any questions. now, and he’s always incredibly helpful, understanding and kind. He is never too busy to explain a repair or component if I ever have any questions. I even recommended my roommate to bring his car to quicklane and talk to brian to diagnose an engine issue. 6 stars! More

Always treats me with respect and a great attitude. Really knows her stuff and doesn’t overdo the explanations!! Love that about her! Very friendly as well! Really knows her stuff and doesn’t overdo the explanations!! Love that about her! Very friendly as well! More

Brought car for oil change and some recalls. I requested a rental. Everything went smooth and all work was done and explained to me perfectly. a rental. Everything went smooth and all work was done and explained to me perfectly. More

I'm in love with my new Ford Explorer! My salesperson, Terry Baughman was so awesome with helping me find the car that fit my needs. He was especially proactive in making sure I felt safe and comfortable Terry Baughman was so awesome with helping me find the car that fit my needs. He was especially proactive in making sure I felt safe and comfortable during the buying process - Klaben is practicing great Covid19 protocol. Christine Klaben got me in and out of finance quickly, all with a smile in her eyes (couldn't see her real smile because of the mask)! It's always a great experience at Klaben in Kent. More

Great buying experience AGAIN at Klaben. Terry Baughman made the car buying experience simple, quick and we are extremely pleased. Christine Klaben made the finance process seamless as well. made the car buying experience simple, quick and we are extremely pleased. Christine Klaben made the finance process seamless as well. More