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Klaben Ford Lincoln

Kent, OH

5.0
14,130 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,130 reviews

December 28, 2020

Best dealership in the area. Tim was very honest and straight forward. He took the time to go over everything on the car before and after I bought it. Denise explained all of the paperwork and made sure More

by trickywelder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Esker, Denise Miller, Douglas Lewin
December 28, 2020

This group of people are the greatest...I just wished that we could have worked something out after all I had been with the Klaben family since 2012..Good people. More

by sharoncook1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Klaben Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 28, 2020

First time at Klaben Ford, everyone was very helpful and did not pressure me into anything. Would recommend to a friend. Helped get my new truck all setup and ready to go More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller, Steve Opalko
Feb 12, 2021 -

Klaben Ford Lincoln responded

David, thank you for your kind words and congratulations on your new vehicle! We appreciate your recommendation of our dealership!

December 26, 2020

Always great service! Never had a problem. Mona been Always great service! Never had a problem. Mona been there for years and I can tell by her work! I always ask for her and she takes great care of he More

by AHILL2213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Klaben Ford Lincoln responded

Hi, thanks for the great star-rating! It's great to know that you had such a great experience working with Mona and we hope to see you again real soon!

December 26, 2020

The dealership was wonderful to work with. They went above and beyond to help us find the car for our growing family. It has been a few months now having the car and just wanted to make sure we let ever More

by olesindc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Garred
Feb 11, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

December 26, 2020

I highly recommend dealing with Chris! He is friendly, honest and will work to get you the best deal he can. Chris will work with you during the entire process and make sure to answer any questions you mi More

by travelinjenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Volk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We are happy Chris was able to make your experience a positive one! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

December 25, 2020

Tyler was professional and courteous. He took the time to inform me on needed service and future service. During my visit he kept me informed on what was happing and how long it would take. Made repairs and More

by Boomkitty2954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Klaben Ford Lincoln responded

Thank you for your wonderful response to the quality of service our Staff provides! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 25, 2020

Great place. Staff is always courteous friendly and accommodating. I have been using Klaben for the past 10 years and will never go anywhere else More

by MARYG58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Klaben Ford Lincoln responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Klaben Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

December 24, 2020

Our sales person, Matthew Garred was a pleasure to work with. Very professional, explained everything beautifully, and was NOT at all pushy, which we find offensive. Would recommend him to anyone looking More

by deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Garred
Feb 12, 2021 -

Klaben Ford Lincoln responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! If you have any further questions, please give us a call. We're always happy to help!

December 24, 2020

I am pleased to write a rating on my experience with Klaban Portage on December 17, 2020. I will say that I was very impressed with the service that I received from Mike B. and the care provided to me f More

by GHNELSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Klaben Ford Lincoln responded

Hi, thank you so much for your positive comments about Klaben Ford! Thank you so much again for your feedback! We hope you have a great day!

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