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Klaben Ford Lincoln
Kent, OH
14,129 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 14,129 reviews
January 19, 2021
Another great service call with the Klaben Service Group. Kim always goes over and above to make sure that I get the best service for the best price. They are always friendly and answer all of my auto care Kim always goes over and above to make sure that I get the best service for the best price. They are always friendly and answer all of my auto care needs. More
by Bookbug1125
Verified CustomerEmployees Worked With
January 19, 2021
Nice people and appreciate the follow up after the sale. Took a minute to get back on a bed cover. But they went the mile to get it handled. Took a minute to get back on a bed cover. But they went the mile to get it handled. More
by Clearvents
Employees Worked With
January 19, 2021
Lovely place, great people! Tyler was very helpful, making suggestions and answering any questions I had. He explained a few things about how to improve the life cycle of my tires which I also didn’t k making suggestions and answering any questions I had. He explained a few things about how to improve the life cycle of my tires which I also didn’t know. I was extremely satisfied, like always! More
by Christopherchristian
Employees Worked With
January 18, 2021
I am a very happy repeat customer. Klaben Ford has consistently given me the best customer service experience. If you are looking to buy or lease a Ford, Klaben is the dealership to visit! consistently given me the best customer service experience. If you are looking to buy or lease a Ford, Klaben is the dealership to visit! More
by Jordannray
January 18, 2021
I was happy they were able to test the battery and replace it. I threw in an oil change and tire rotation. They indicated about 2.5 hours at 4.5 hours I got up to check on it. I was especially anxious replace it. I threw in an oil change and tire rotation. They indicated about 2.5 hours at 4.5 hours I got up to check on it. I was especially anxious because the waiting room was full with masks that were not covering noses, mouths. Etc. A lot of sneezing and coughing. I think during pandemic be more realistic so we can choose to wait or not. Mona stepped in to help and inquired with service tech. More
by SHEAROSCHE
January 17, 2021
Chris all around great salesman. No pressure very through and a wealth of knowledge. He assist me with a new lease and made the process easy and simple. I appreciate the no pressure sales. and a wealth of knowledge. He assist me with a new lease and made the process easy and simple. I appreciate the no pressure sales. More
by Explorer2020
Employees Worked With
January 17, 2021
Terry is so personable and always makes our trips to Klaben Ford worthwhile. I wanted to buy a car instead of lease, and he helped me have a great, stress-free experience. I love my new car! Thank you g Klaben Ford worthwhile. I wanted to buy a car instead of lease, and he helped me have a great, stress-free experience. I love my new car! Thank you guys More
by fennelllindsey
January 17, 2021
Service was good Your pricing on f150’s is ridiculous Service was good Your pricing on f150’s is ridiculous and not competitive to the market I will be moving on from Ford at the end of the lease Service was good Your pricing on f150’s is ridiculous and not competitive to the market I will be moving on from Ford at the end of the lease More
by Damonmlewis
January 17, 2021
My fuel pump went out on my truck after filling up. Left stranded, I had my truck towed to quick lane because I know they do good work and other people have recommended them as trustworthy mechanics. My tru stranded, I had my truck towed to quick lane because I know they do good work and other people have recommended them as trustworthy mechanics. My truck was fixed in less than 24 hours and delivered to my home. 10/10 customer service from Brian and Rick to make sure I was mobile asap. I felt awful about the tank being completely filled but they were able to drop it. I still had a full tank of gas when it was repaired. Thank you! More
by Brian
Employees Worked With
Rick, Brian Thompson
