Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 13,959 reviews
Here, you are treated like family. No pressure, no haggling. Just good prices and honest people. Mike answered my many MANY questions timely, with patience, and throughly. While at the dealership he haggling. Just good prices and honest people. Mike answered my many MANY questions timely, with patience, and throughly. While at the dealership he not only made sure we understood what steps were needed to secure the car, but also how the car worked that we picked out. Wonderful experience all around. We will definitely be doing business again in the near future! Thank you Mike and the Klaben team! More
Came into the dealer looking. Nate gave me a number I couldn’t walk away from. Nate was professional and worked with my needs. 100% Klaben made a life customer!! couldn’t walk away from. Nate was professional and worked with my needs. 100% Klaben made a life customer!! More
she was very very nice. wonderful service & fun to talk too! She checked me out at the counter, along with brian who is also a very nice man, & good employee. Also very fun to talk too, & has helped me out too! She checked me out at the counter, along with brian who is also a very nice man, & good employee. Also very fun to talk too, & has helped me out twice now , once with an oil change , & second time with another issue. A great team ! More
Mona is always kind and pleasant to deal with. The only Mona is always kind and pleasant to deal with. The only thing that concerns me is the number of people in the waiting room and chairs not being wi Mona is always kind and pleasant to deal with. The only thing that concerns me is the number of people in the waiting room and chairs not being wiped down when customers leave, due to COVID. More
What fantastic service from the moment I walked into the dealership to when I got into my new Lincoln! I was so very impressed with everyone who helped me! Thank you for making this transition so effortless dealership to when I got into my new Lincoln! I was so very impressed with everyone who helped me! Thank you for making this transition so effortless!! More
Matt was amazing! He walked us through the entire process with ease and we were in and out in a jiffy. He explained everything to us, showed us how to use the app and the new car features. All in all, it w with ease and we were in and out in a jiffy. He explained everything to us, showed us how to use the app and the new car features. All in all, it was an amazing experiencd. More
Very pleased with Tyler and the service Dept.Had my Nautilus picked up and they drooped off a mkc .What more could I ask for. Nautilus picked up and they drooped off a mkc .What more could I ask for. More
Tyler did a great job listening to my concerns about the high price of a Ford part and that the whole assembly needed to be replaced vs just the broken part. He argued my case and actually was able to get i high price of a Ford part and that the whole assembly needed to be replaced vs just the broken part. He argued my case and actually was able to get it repaired for less than I expected. He also did a good job of communicating the status, something that at another dealer I have had to call repeatedly to get a response. I am now convinced to have my Ford vehicles serviced at Klaben and I will come to them for my next Ford purchase. More
Great dealership.. Andy Bellian set me up with Terry Baughman and after I mentioned what features I was interested in and what items were of not interest to me Terry picked out a perfect match. I can't Baughman and after I mentioned what features I was interested in and what items were of not interest to me Terry picked out a perfect match. I can't remember the lady's name who the leasing papers but she was excellent also. More