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Klaben Ford Lincoln

Kent, OH

5.0
14,130 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,130 reviews

February 09, 2021

I’ve had good experiences bringing my car in. Tyler, who has been helping me, is an excellent employee. He has been patient and persistent. I very much appreciate that! More

by armyelk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Klaben Ford Lincoln responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! Thank you so much again for your feedback! We hope you have a great day!

February 09, 2021

Thanks for everything, 100% Service people did a great job, Love Joe my contact and is always there for me in the needs of our vehicles. More

by Billy D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Klaben Ford Lincoln responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 09, 2021

Guys are professional and work very fast while producing a great outcome only place ill go to! located in a nice area and convenient overnight drop off More

by James B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Workman
Feb 17, 2021 -

Klaben Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 09, 2021

Don Mott is a great sales person as well as feeling he is our friend. Our recent experience in turning in our Lincoln MKC and leasing our new Corsair was flawless. Christine mad the financial part easy wi More

by Dalbri8202
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Mott
Feb 17, 2021 -

Klaben Ford Lincoln responded

Your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

February 09, 2021

Tyler was exceptional, how he carried his duty , in surpassing his injury, His main goal was to satisfy me as a preferred customer, he succeeded More

by tonyoloc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyler
Feb 17, 2021 -

Klaben Ford Lincoln responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

Feb 17, 2021 -

tonyoloc responded

Excellent overall operation

February 09, 2021

Awesome! In my best interest. To have my Lincoln picked up at home and returned is a plus. Saves my driving of over 25 miles one way. More

by FSYLVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Klaben Ford Lincoln responded

Hi, we're pleased to hear everything was completed to your satisfaction! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

February 09, 2021

My dealer showed a very high quality of professional ethics very thorough and courteous my purchase was complete within a few minutes Wow!!! What excitement!!!!!! It Exceeded my expectation Thanks More

by Gal Bro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Branden Johnson, Steve Opalko
Feb 17, 2021 -

Klaben Ford Lincoln responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Klaben Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

February 09, 2021

Always a pleasure working with the Klaben group. Very professional and courteous. The Manager - Terry Colbert, the sales staff - Roscoe Woodbury and finance -Denise Alcott could have not been better. I r More

by Beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Colbert, Denise Miller
Feb 17, 2021 -

Klaben Ford Lincoln responded

Hi Beth, thank you so much for your positive comments about Klaben Ford! Thanks again for your business! Take care!

February 08, 2021

Matt Moyers was great to work with as we purchased a 2020 Explorer at Klaben. He was attentive as we explained what we needed; offering several “spot on” options. His relaxed (no pressure to buy) thoroughne More

by Hum22Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Moyers
Feb 13, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your kind words about Matt and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

February 08, 2021

Tim is awesome and made the process very easy and provided more than enough information on each vehicle I looked at. Definitely go to Klaben! More

by fabryalexis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller
Feb 13, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We are happy Tim was able to help you out! We hope to be of service to you again! Take care!

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