Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I always have a great experience when I visit. I dropped off my 2015 Escape on 02/09/21 and I had the pleasure to work with Mona,when I picked up my Escape I dropped off my 2013 Fusion,then I had the pleasu off my 2015 Escape on 02/09/21 and I had the pleasure to work with Mona,when I picked up my Escape I dropped off my 2013 Fusion,then I had the pleasure working with Mario!! Both Employees explained thoroughly what was needed and when the work was completely finished,they both explained what was done in detail,,Thank You More
Brought my Fusion in for a recall and Joe French did a great job getting my car fixed ahead of schedule for me Thanks Joe great job getting my car fixed ahead of schedule for me Thanks Joe More
Tom the Service Manager and his staff were polite and listened to my concerns. They were able to fix the problem the first time and my vehicle has been performing well ever since. listened to my concerns. They were able to fix the problem the first time and my vehicle has been performing well ever since. More
Louis and Denise were awesome.It was nice working with Louis and Denise were awesome. It was nice working with Louis and getting everything done before I got their. Denise was sweet to talk to, and expla Louis and Denise were awesome. It was nice working with Louis and getting everything done before I got their. Denise was sweet to talk to, and explained everything I needed to know before I signed my paperwork. Thank you both. More
Rob gave me all the information I needed to compare two vehicles I had interest in purchasing. Even after the purchase, Rob reached out to make sure I was happy with my purchase and let me know to ask him vehicles I had interest in purchasing. Even after the purchase, Rob reached out to make sure I was happy with my purchase and let me know to ask him any questions I had. More
Tyler in the Ford service department is great, very helpful in all areas. reponsive with emails and call backs, very helpful . I don't thi helpful in all areas. reponsive with emails and call backs, very helpful . I don't thi More
Easy to schedule service appointments and professionally completed ! Dealing with Kim Wolfram, my Service Writer, is always seamless. She is very knowledgeable, professional and very pleasant. Kim always e completed ! Dealing with Kim Wolfram, my Service Writer, is always seamless. She is very knowledgeable, professional and very pleasant. Kim always explains the entire process, from beginning to the end, with no “glitches or guess work” When your vehicle is serviced at Klaben, you know it is completed right. I take my vehicle to Klaben Ford because they always exceed my expectations Great job Klaben Ford !!! More
Rob Simon went out of his way to get me exactly what I wanted. He was extremely responsive with every question I had, and was knowledgeable about the process and vehicle. He and Denise were both very cus wanted. He was extremely responsive with every question I had, and was knowledgeable about the process and vehicle. He and Denise were both very customer focused, and it made for a nice experience where it typically can be tedious. I highly recommend working with them! More
Been a long time customer Klaben has always performed above expectations in service and sales! From the time you enter the dealership you are welcomed and made to feel at home above expectations in service and sales! From the time you enter the dealership you are welcomed and made to feel at home More
Tyler has always been very courteous and professional every time I’ve brought my cars in for service. When I had car trouble today he got me right in and took care of it quickly. every time I’ve brought my cars in for service. When I had car trouble today he got me right in and took care of it quickly. More