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Klaben Ford Lincoln

Kent, OH

5.0
14,130 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,130 reviews

February 11, 2021

I always have a great experience when I visit. I dropped off my 2015 Escape on 02/09/21 and I had the pleasure to work with Mona,when I picked up my Escape I dropped off my 2013 Fusion,then I had the pleasu More

by dano0421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Palomba
Feb 17, 2021 -

Klaben Ford Lincoln responded

Hi, thank you so much for your positive comments about Klaben Ford! We look forward to your next visit! Take care!

February 10, 2021

Brought my Fusion in for a recall and Joe French did a great job getting my car fixed ahead of schedule for me Thanks Joe More

by RALPHSCHUELLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Klaben Ford Lincoln responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 10, 2021

Tom the Service Manager and his staff were polite and listened to my concerns. They were able to fix the problem the first time and my vehicle has been performing well ever since. More

by CMDRRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Klaben Ford Lincoln responded

Reviews like yours provide encouraging feedback. We are happy Tom was able to help you out!

February 10, 2021

Louis and Denise were awesome.It was nice working with Louis and Denise were awesome. It was nice working with Louis and getting everything done before I got their. Denise was sweet to talk to, and expla More

by kiki5646
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller
Feb 13, 2021 -

Klaben Ford Lincoln responded

Hi, we appreciate your feedback of our Staff's outstanding service! Thanks again for your business! Take care!

February 10, 2021

Rob gave me all the information I needed to compare two vehicles I had interest in purchasing. Even after the purchase, Rob reached out to make sure I was happy with my purchase and let me know to ask him More

by Chuck Robertson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Klaben Ford Lincoln responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! Safe travels!

February 10, 2021

Tyler in the Ford service department is great, very helpful in all areas. reponsive with emails and call backs, very helpful . I don't thi More

by tfisher002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Klaben Ford Lincoln responded

Hi, our Staff works hard to go the extra-mile for our valued guests! We are happy Tyler was able to help you out!

February 10, 2021

Easy to schedule service appointments and professionally completed ! Dealing with Kim Wolfram, my Service Writer, is always seamless. She is very knowledgeable, professional and very pleasant. Kim always e More

by R Master
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Klaben Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! We hope to see you soon!

February 10, 2021

Rob Simon went out of his way to get me exactly what I wanted. He was extremely responsive with every question I had, and was knowledgeable about the process and vehicle. He and Denise were both very cus More

by Laura L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller
Feb 17, 2021 -

Klaben Ford Lincoln responded

Laura, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

February 10, 2021

Been a long time customer Klaben has always performed above expectations in service and sales! From the time you enter the dealership you are welcomed and made to feel at home More

by DSHIP1562
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Klaben Ford Lincoln responded

We are so pleased you enjoyed your visit to Klaben Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

February 09, 2021

Tyler has always been very courteous and professional every time I’ve brought my cars in for service. When I had car trouble today he got me right in and took care of it quickly. More

by Tmiksch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Klaben Ford Lincoln responded

Hi. We're so happy we were able to help you out! It is great to hear our Staff took such great care of you! We hope to see you here again!

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