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Klaben Ford Lincoln

Kent, OH

Overview
Employees
Reviews
Vehicles
5.0
14,648 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,648 reviews

July 16, 2021

I have been a customer of Klaben Ford since 2011 because I love the family atmosphere and the staff are always so friendly and helpful More

by MARYG58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2021 -

Klaben Ford Lincoln responded

Hi, we're happy you found our staff to be so supportive during your experience here at Klaben Ford. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 15, 2021

Chris and Christine did a great job on a complicated new lease. Very professional throughout the process. It was great to visit with Rich Klaben again. More

by BT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Volk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2021 -

Klaben Ford Lincoln responded

Hi, we appreciate your feedback on our Staff's outstanding service! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

July 14, 2021

Great dealership- they treat me very well every time I go- highly recommended. Staff is very nice and professional- super American Flag outside- will return More

by LUCKNUTS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Bellian
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Jul 22, 2021 -

Klaben Ford Lincoln responded

Hi, we're happy you found our staff to be so supportive during your experience here at Klaben Ford. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Jul 22, 2021 -

LUCKNUTS responded

Beautiful day to you- I mean every word I wrote!

July 14, 2021

Always receive great service from the entire staff. Mona provides information on recommended service and finds the best deals that my loyalty link provides. I never have a problem when I come in for service More

by Johnw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2021 -

Klaben Ford Lincoln responded

Hi, we're happy you found our staff to be so supportive during your experience here at Klaben Ford. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Take care!

July 14, 2021

Easy to work with. Transparent pricing with no gimmicks or hidden fees. Great experience. In a time when a lot of dealers are taking advantage of the car shortage, Klaben was fair and honest. More

by kaadamo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Stahl
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Jul 22, 2021 -

Klaben Ford Lincoln responded

Hi, thank you so much for your positive comments about Klaben Ford! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Take care!

July 13, 2021

I had a great experience with chris! He really worked to I had a great experience with chris! He really worked to make sure the car was a perfect match for my own needs. He is the only salesman my family u More

by jeannie510381
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Volk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 13, 2021

professional, polite, knowledgeable, helpful service explained the services performed and took the time to help me with cost/explanation on other services I am considering More

by jennifercognata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2021 -

Klaben Ford Lincoln responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 13, 2021

Smooth transaction, amazing customer service… always a great experience with Klaben. Highly recommend Chris, he made my buying experience quick and easy. I will continue to bring my business to Klaben.. T More

by krisn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to Chris here at Klaben Ford! We're looking forward to your next visit with us! Take care!

July 13, 2021

It seems like everytime I visit the dealership an improvement has been made. This time the entrance to the service department has been made easier to maneuver. Along with the efficiency and friendlin More

by SANDYOHIO46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2021 -

Klaben Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 13, 2021

Michael and everyone at Klaben has always made my car buying experience so wonderful! This is my third vehicle I have recurved from Klaben and I have had nothing but great experiences with everyone! Than More

by RheannaHazelet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Uzl II
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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