Klaben Ford Lincoln

Perfect and easy process. Louis and Jennifer made sure I got the vehicle I wanted at the price I needed. Lots of work done remotely minimized my onsite time, freeing up more of my valuable personal time. Kl got the vehicle I wanted at the price I needed. Lots of work done remotely minimized my onsite time, freeing up more of my valuable personal time. Klaben and the associates there are definitely ‘customer first’! More

I purchased a great vehicle for a great price and value at Klaben Ford Lincoln. My sales and finance experience was painless, efficient and outstanding overall. It was well worth the web / e-mail / text at Klaben Ford Lincoln. My sales and finance experience was painless, efficient and outstanding overall. It was well worth the web / e-mail / text dealing and purchase interactions and the 250 mile trip from Grand Blanc, Michigan to Klaben Ford Lincoln in Kent, Ohio to pick up my Certified Pre-Owned 2019 Ford Ecosport Titanium 4WD. More

Mike was great. Explained the truck and features very nicely. Was patient and not “salesman-y” with us. Walked us thru the process and lease to a first time leaser like myself. Loved the experience, exce nicely. Was patient and not “salesman-y” with us. Walked us thru the process and lease to a first time leaser like myself. Loved the experience, except the new truck payment, but I’m ok with it. Haha. More

Chris Volk is quick and efficient. Easy to work with and wants to put the customer first. The team he works with assists in making the transaction smooth. wants to put the customer first. The team he works with assists in making the transaction smooth. More

Klaben Ford has an excellent, customer-oriented service department! The technicians perform service extremely well, and Mona Crooks is a competent and friendly service advisor. department! The technicians perform service extremely well, and Mona Crooks is a competent and friendly service advisor. More

I had my bumper replaced after I was rear ended. I had also scheduled for my windows to be tinted by another local business. Brandon went above and beyond and while having my car at Klaben he made sure t also scheduled for my windows to be tinted by another local business. Brandon went above and beyond and while having my car at Klaben he made sure to get my car to the appointment I had at Magic City in Kent for the window tint. This took a lot of the stress and hassle away from me. Upon picking my car up at Klaben it was also detailed very nicely. I would definitely refer customers and use again myself if needed. Awesome to work with. More

I always use the valet service. It is a convenient service for me. Works smoothly! Loaners are always clean and smoke free. KIM Wolfram always keeps me updated and lets me know when my car is being r service for me. Works smoothly! Loaners are always clean and smoke free. KIM Wolfram always keeps me updated and lets me know when my car is being returned to home. More

Kim as usual was very professional and helpful. She was thorough in the check in process, looked for all discounts available and advised me of the approximate time I would be waiting thorough in the check in process, looked for all discounts available and advised me of the approximate time I would be waiting More

Was able to get me in a car reasonably easy even with being self employed, David was a excellent sales man, very friendly and helpful being self employed, David was a excellent sales man, very friendly and helpful More

Process was pretty smooth and Easy everything David said he was going to do he did and felt no big pressure but more of a willingness to make it happen for both sides he was going to do he did and felt no big pressure but more of a willingness to make it happen for both sides More