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Klaben Ford Lincoln

Kent, OH

5.0
14,598 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,599 reviews

August 04, 2021

The visit to the service department was a very pleasant and happy experience, the personnel were very professional and kind. Klaben dealership is exceptional...thanks for all you do.... More

by Juelene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pritchett
Aug 07, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for sharing your positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 04, 2021

I love the royal treatment I receive every time I walk in the doors. I could not have asked for a more wonderful salesman. I am beyond elated with my service, as always! More

by amelia.a.batten
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2021 -

Klaben Ford Lincoln responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 03, 2021

I went to Klaben because a friend referred me to Mike Cooney. She and her family have been buying cars from him for years. Today, I found out why. From the moment I called and asked if there as a specifi More

by nay_oh_me
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mike here at Klaben Ford! We hope to be of service to you again! Take care!

August 03, 2021

Klaben is a very professionaI, informative, and high quality auto body shop. They always have someone available to answer any questions and help you with a rental. Special thanks to Steve Workman for hi More

by Chenny330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Workman
Aug 18, 2021 -

Klaben Ford Lincoln responded

Hi, your comments keep us motivated and working hard for all our guests! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Take care!

August 03, 2021

From the moment we arrived, we had such a great experience with Branden and the rest of the team at Klaben of Kent! Branden was incredibly helpful and made the entire experience of trading in my ve More

by s.gwolohan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Branden Johnson
Aug 18, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to Branden here at Klaben Ford! If you're ever in need of more help, please let us know! Take care!

August 03, 2021

Very good follow up with a service problem. They were proactive, and resolved it with no effort on my part. It was a pleasure to deal with them. More

by steve.sgm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Palomba
Aug 18, 2021 -

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

August 03, 2021

Jenn was extremely helpful and made the paperwork portion fun by conversating about our dogs. She was super friendly and helpful during the car buying process. More

by Kaley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Branden Johnson
Aug 18, 2021 -

Klaben Ford Lincoln responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travels!

August 02, 2021

Chris made everything super easy and the experience was super smooth. I would definitely recommend him and Klaben. More

by Apalomba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Volk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller, Mario Palomba
Aug 18, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to Chris here at Klaben Ford! Please let us know if there is ever anything else we can do for you! Safe travels!

August 02, 2021

Joe always makes it easy! Very knowledgeable and to the point. Whatever I need, a rental or shuttle and its all taken care of. Making my service appointment smooth and efficient! More

by ppaspal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Klaben Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about services you received and thank you again for choosing Klaben Ford!

August 02, 2021

You get an appointment easily you get your service taken care of with a lot of care and check nearly everything in the car and you get the car functioning like new and looking like new. I am a client for a More

by AChaoui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artie Gissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

Aug 18, 2021 -

AChaoui responded

You dp a great job servicing tghe cars

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