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Klaben Ford Lincoln

Kent, OH

5.0
14,598 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,598 reviews

August 13, 2021

Always efficient, always professional, always proficient, always friendly!!! I had a bird's nest under the hood and Kim made sure technicians were careful to keep it unharmed until I got home. Then Kim More

by Traveler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember the name of the man who restored my ability to read text messages.
Aug 15, 2021 -

Klaben Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

August 13, 2021

The service was nothing more than just an oil change which I waited for. Mona handled everything excellently as usual and the service was completed on time. More

by bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2021 -

Klaben Ford Lincoln responded

Hi Bob, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

August 13, 2021

This was my third new car purchased at Klaben in Kent, and the first time working with Ryan. The entire process went very smoothly. More

by Wag.mart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller, Ryan Gibson
Aug 15, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your kind words and congratulations on your new vehicle! Wag.mart, we appreciate your feedback of our Staff's outstanding service! We hope to be of service to you again! Take care!

August 12, 2021

Employees are the best. Service is very professional. Quality and job one. There is nothing else to say, why need 25 words and not six or eight, More

by Ned
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2021 -

Klaben Ford Lincoln responded

Hi Ned, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

August 12, 2021

Promptly checked in by Joe French. An hour later my car was ready. Received "The Works" package. They even offered to wash my car when they were done. More

by john@tuesdayphoto.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

August 12, 2021

My 2014 F150 had the mass air sensor go out and Ford ESP towed it to our nearest dealer - Klaben Ford. Mario did a fantastic job for me! He got me a rental while the truck was being serviced and also got More

by TAXGUY64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Palomba
Aug 13, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mario here at Klaben Ford! We hope to be of service to you again in the future. Best wishes, Klaben Ford

August 11, 2021

Everything was great with the service! Tyler was very helpful and was great at communicating with me about everything. Definitely will have my car serviced here again. More

by erandazzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
Aug 13, 2021 -

Klaben Ford Lincoln responded

Hi, thank you so much for your positive comments about Klaben Ford! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 11, 2021

Service was quick, great and reliable. Got me in and out with no hassle. Will be recommending to anyone I know that needs service or work! More

by adammannella1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Sandy, Brian Thompson
Aug 13, 2021 -

Klaben Ford Lincoln responded

Hi, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

August 11, 2021

We were traveling back home to Pittsburgh and your dealership found us a way to get back on the road very quickly! Quick Tire and Lube was incredibly accommodating!! The staff there has impeccable cus More

by SONIA22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Sandy
Aug 13, 2021 -

Klaben Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

August 11, 2021

Attentive and responsive sales and finance staff. Great place to buy a truck or car. More

by asantoli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Branden Johnson, Anthony Averitt
Aug 13, 2021 -

Klaben Ford Lincoln responded

Hi Asantoli, thank you for your wonderful response to the quality of service our Staff provides! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

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