
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Tyler Klein made the process fast and easy, I’m very happy with my purchase. happy with my purchase. More
I had wonderful service by both the service team and manager. Very considerate and took the time to help in everything manager. Very considerate and took the time to help in everything More
Love the place. Everyone is great and always helpful. Kim is my service advisor and always gives me good advice about the service needed on my Lincoln MKX. Everyone is great and always helpful. Kim is my service advisor and always gives me good advice about the service needed on my Lincoln MKX. More
Joe French is awesome and I enjoy coming to him for all of my services. He is super friendly and super helpful. of my services. He is super friendly and super helpful. More
Question was solved immediately. Mike handle quickly. Totally satisfied with the service and response I received. Mike handle quickly. Totally satisfied with the service and response I received. More
As is his usual, Mr. Klaben responded promptly (it was a Sunday) and more than answered the questions I had. The entire dealership - management, sales, service and body w Klaben responded promptly (it was a Sunday) and more than answered the questions I had. The entire dealership - management, sales, service and body work (I’ve managed to touch all the bases) is first class. Best auto dealership in the area, bar none! More
I can't say enough about the great customer service I received from Mona at Klaben Fords service department. She went above and beyond my expectations. My Escape had a recall on the engine block. Kn received from Mona at Klaben Fords service department. She went above and beyond my expectations. My Escape had a recall on the engine block. Knowing I had 2 back to back trips I was about to take, Mona worked extra hard to secure me another Escape to drive, as my loaner, for my first trip so I would feel comfortable driving long distance with a vehicle I was familiar with. Her hands were tied by Ford itself as she had to wait on them to give approval to move forward with the 2nd part of the recall. I was extremely frustrated by this, as time was running out on it being completed for my 2nd trip, but she was very gracious and patient with me as we worked thru the process. She kept me informed every day on the status of my vehicle. Way to go Mona and Klaben Ford for having great employees that really care about their customers!! Appreciate everything Mona did to get it done in time for me to take it on my 2nd trip! She deserves more than a 5 star rating, but that's as high as this goes. Thank you again! More
Great experience working with Louis Polos at Klaben Ford! Louis was knowledgeable, patient & helped me to find my perfect next car. As my salesperson retired, I was nervous to work with someone new in fear o Louis was knowledgeable, patient & helped me to find my perfect next car. As my salesperson retired, I was nervous to work with someone new in fear of being pressured. I couldn't have been more comfortable working with Louis. Thank you, Louis & Klaben! More
A very professional dealership and it was a great experience with Rob on purchasing my vehicle. Best I have had over many years. experience with Rob on purchasing my vehicle. Best I have had over many years. More