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Klaben Ford Lincoln
Kent, OH
14,668 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 14,668 reviews
August 21, 2022
They had me waiting 2 hours and the had ordered the wrong part. I drove 45 min to get there with the high price of gas . My car still not fixed. part. I drove 45 min to get there with the high price of gas . My car still not fixed. More
by ELAW601
Verified CustomerEmployees Worked With
August 21, 2022
This is our 5th vehicle that we have purchased from Klaben Ford. We had a great experience with our most recent purchase. The team at Klaben were all very kind and helpful. Our salesman Luke Deegan and Klaben Ford. We had a great experience with our most recent purchase. The team at Klaben were all very kind and helpful. Our salesman Luke Deegan and Brandon went over all the features of our vehicle and answered all our questions. Jenn Bowman was awesome to work with and very knowledgeable on financing and warranties. Kudos to the team, Luke, Doug, Brandon and Jenn for making this a pleasurable experience. More
by Lsamp
August 20, 2022
Excellent customer service! Make you feel like you’re family. Mona is always friendly helpful & smiling. She explains everything & goes over the plan for your service. She’s ver Make you feel like you’re family. Mona is always friendly helpful & smiling. She explains everything & goes over the plan for your service. She’s very professional & an expert in her field. More
by karentracy25
Employees Worked With
August 20, 2022
Luke Deegan was incredible! Best sales person ever. He's very polite and answered all of our questions. There's a reason they call him Deegan Beacon. Jennifer Bowen was also ama Best sales person ever. He's very polite and answered all of our questions. There's a reason they call him Deegan Beacon. Jennifer Bowen was also amazing!!!! She was very helpful and knowledgeable. More
by Glsycks
August 20, 2022
Great service. But when you have an appointment for 10:20, and get out 2 hours later. Something needs to be improved. But when you have an appointment for 10:20, and get out 2 hours later. Something needs to be improved. More
by chw
Employees Worked With
August 20, 2022
Tyler Kline was great the entire time with helping me out in getting into the right vehicle for me in getting into the right vehicle for me More
by nataliecronk425
August 19, 2022
Amazing experience! Bo is top-notch and genuinely cared about every detail! Bravo Klaben Ford. I will be back for every future vehicle. Denise in finance was the best as Bo is top-notch and genuinely cared about every detail! Bravo Klaben Ford. I will be back for every future vehicle. Denise in finance was the best as well. All around best dealer experience I’ve ever had! More
by Chris
August 19, 2022
Scott was awesome. Ran all over the lot looking for what I wanted. I would recommend to everyone. 2nd car bought there. Ran all over the lot looking for what I wanted. I would recommend to everyone. 2nd car bought there. More
by deannalyn.48
Employees Worked With
Denise Miller, Scott Burghardt
August 18, 2022
We come to Klaben Ford because they are honest, friendly, fair, and treat us like family !! fair, and treat us like family !! More
by Randy Miller
August 18, 2022
Friendly, fast and reliable. I get good service every time I go. Prices are good. Timing is good. Just satisfied with everything. I get good service every time I go. Prices are good. Timing is good. Just satisfied with everything. More
by abneywalker
Employees Worked With
Mario Palomba
