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Klaben Ford Lincoln

Kent, OH

5.0
14,672 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,672 reviews

August 31, 2022

Jeremy and the mechanics do very good work for me . Always professional , and high Craftsmanship. Jeremy is honest and forthright . More

by MANDKFEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alisea Kight
Sep 02, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

August 30, 2022

The entire process from sales through finance and delivery was outstanding. I would recommend Klaben to anybody buying a new car. More

by Paul.Sheeks.III
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Miller, Jennifer Bolyard
Sep 02, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for the recommendation, and have an amazing day!

August 30, 2022

Perfect buying experience! Highly recommended. Very friendly. Very knowledgable. Vehicle ready when promised. Quick service. More

by prlund33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bolyard
Sep 02, 2022 -

Klaben Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

August 30, 2022

Luke was very polite and pleasant to work with. He was very helpful in resolving my credit freeze issueand stayed after closing to show me how to operate all the new gadgets. All sales people shoul More

by dianebiesi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Deegan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller
Sep 02, 2022 -

Klaben Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

August 29, 2022

As always great service and follow-up. I have been going to Klaben for years and Joe is great to work with. More

by MMVALENTINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Klaben Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

August 29, 2022

I absolutely love the team at Klaben. Mona Crooks and Sean Bradford have been taking car of me and my cars for over 9 yrs. Great Communication and value my time. They have a customer for More

by fairyrain826
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Klaben Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

August 28, 2022

It was a pleasant and stress free experience! The salesman answered all my questions and was willing to deal with me on my trade in. More

by Memckean
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Mazzagatti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

August 28, 2022

Was scheduled for an oil change later in the week at a different dealership. Got a call for last minute travel out of state. Called Klaben and was told to come in next morning at opening time and I should More

by burkholderja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Sandy
Aug 30, 2022 -

Klaben Ford Lincoln responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 28, 2022

They are very accommodating and make sure you are comfortable with the entire service process. More

by sps73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

August 27, 2022

Fantastic dealership to work with , and salesmen are all very nice . Have been dealing with this dealership for quite a lot of years now and plan on continuing for future cars. More

by GIZZO0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Mazzagatti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Klaben Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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